Infrastructure Operations Site Lead

Louisiana Technology Group • Chantilly, VA

1d • Onsite

About The Position

LATG is seeking an Infrastructure Operations Site Lead to support the day-to-day operation, patching, hardening, monitoring, and restoration of a large VMware-based test infrastructure for a health IT program. The role leads an on-site team of systems, network, storage, VDI, and data center professionals who maintain critical test environments and ensure they are available, secure, and ready for scheduled test events. The position is based on-site in Chantilly, Virginia, with regular travel to the Ashburn, Virginia data center.

The Site Lead serves as LATG's on-site lead and primary point of contact for infrastructure operations at both locations. The role supervises, schedules, and mentors technical staff across staggered shifts; runs the infrastructure on-call rotation; and leads critical outage response through restoration and root cause analysis. The lead coordinates with the prime contractor's Infrastructure Lead, the Facility and Lab Manager, cybersecurity staff, and Government stakeholders on priorities, schedules, and escalations.

The role ensures timely patching, vulnerability remediation, and STIG compliance; reports status and risks to leadership; and plans maintenance around Government test calendars and change freezes. Additional duties include escalating complex infrastructure service desk tickets, maintaining cross-training, coverage plans, and runbooks, and onboarding new staff, including access requests and training compliance. The role requires U.S. citizenship, eligibility for a Common Access Card (CAC), meeting DoDM 8140.03 qualifications for the assigned privileged work role, and completion of Cyber Awareness, HIPAA, and CUI training before access and annually.

Requirements

• At least 8 years of IT infrastructure operations experience in an enterprise data center or lab environment.
• At least 3 years leading, supervising, or serving as team lead for technical staff.
• Bachelor's degree in Information Technology, Computer Science, or a related field; an additional 4 years of relevant experience may substitute for the degree.
• Working knowledge of VMware vSphere, Windows Server and RHEL, enterprise networking, and storage/backup environments.
• Experience with incident, change, and problem management using an ITSM tool; Jira Service Management is preferred.
• Experience supporting DoD or federal environments with STIG and vulnerability management requirements.
• Strong communication skills with Government customers and partner contractors.
• Ability to support an after-hours on-call rotation.
• U.S. citizenship.
• Must meet DoDM 8140.03 qualification requirements for the assigned privileged work role.
• Must be eligible for a Common Access Card (CAC).
• Must complete Cyber Awareness, HIPAA, and CUI training before access and annually.

Nice To Haves

• Professional-level VMware certification (VCP or higher).
• ITIL v4 Foundation certification.
• Experience with Defense Health Agency or Military Health System programs.
• Experience leading an operations transition from an incumbent contractor.

Responsibilities

• Serve as LATG's on-site lead and primary point of contact for infrastructure operations at the Chantilly test center and Ashburn data center.
• Supervise, schedule, and mentor systems administrators, network engineers, storage, VDI, and data center technicians across staggered shifts covering 6:00 a.m.–8:00 p.m. ET.
• Run the infrastructure on-call rotation and lead critical outage response through restoration and root cause analysis.
• Coordinate priorities, schedules, and escalations with the prime contractor's Infrastructure Lead, the Facility and Lab Manager, cybersecurity staff, and Government stakeholders.
• Ensure the team meets patching, vulnerability remediation, and STIG compliance deadlines, and report status and risks to leadership.
• Plan maintenance and changes around Government test calendars and change freezes to avoid disrupting test events.
• Serve as the escalation point for complex service desk tickets requiring infrastructure support.
• Maintain cross-training, coverage plans, and runbooks so every role has a qualified backup.
• Lead onboarding for new staff, including access requests and training compliance.

Benefits

• Company-subsidized medical and prescription drug coverage.
• Health Savings Account option.
• Company-paid short- and long-term disability and life insurance.
• Voluntary vision and dental coverage.
• Voluntary supplemental insurance, including accident, cancer, critical illness, and hospital indemnity coverage.
• Competitive 401(k) program with a generous company match that is 100% vested on day one.
• Access to financial advisory resources.
• Education reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager