Infrastructure Operations Site Lead

Louisiana Technology Group Inc • Chantilly, VA

1d • $130,000 - $140,000 • Onsite

About The Position

LATG is seeking an Infrastructure Operations Site Lead to join our growing technical team in a fast-paced and collaborative environment. This role supports the day-to-day operation, patching, hardening, monitoring and restoration of a large VMware-based test infrastructure for a health IT program. It leads an on-site team of systems, network, storage and data center professionals who keep critical test environments available, secure and ready for every scheduled test event. The ideal candidate is detail-oriented, adaptable, and eager to contribute to innovative projects that support both internal and customer-driven initiatives.

Requirements

• 8+ years of IT infrastructure operations experience in an enterprise data center or lab environment.
• 3+ years leading, supervising or serving as team lead for technical staff.
• Bachelor's degree in Information Technology, Computer Science or a related field. An additional 4 years of relevant experience may substitute for the degree.
• Working knowledge of VMware vSphere, Windows Server and RHEL, enterprise networking, and storage/backup environments.
• Experience with incident, change and problem management using an ITSM tool, preferably Jira Service Management.
• Experience supporting DoD or federal environments with STIG and vulnerability management requirements.
• Strong communication skills with Government customers and partner contractors.
• Ability to support an after-hours on-call rotation.
• U.S. citizenship required.
• Must meet DoDM 8140.03 qualification requirements for the assigned privileged work role.
• Must be eligible for a Common Access Card (CAC).
• Must complete Cyber Awareness, HIPAA and CUI training before access and annually.

Nice To Haves

• Professional-level VMware certification (VCP or higher).
• ITIL v4 Foundation certification.
• Experience with Defense Health Agency or Military Health System programs.
• Experience leading an operations transition from an incumbent contractor.

Responsibilities

• Serve as LATG's on-site lead and primary point of contact for infrastructure operations at the Chantilly test center and the Ashburn data center.
• Supervise, schedule and mentor a team of systems administrators, network engineers, storage, VDI and data center technicians across staggered shifts covering 6:00 a.m.–8:00 p.m. ET.
• Run the infrastructure on-call rotation and act as incident lead for critical outages through restoration and root cause analysis.
• Coordinate with the prime contractor's Infrastructure Lead, the Facility and Lab Manager, cybersecurity staff and Government stakeholders on priorities, schedules and escalations.
• Make sure the team delivers on patching, vulnerability remediation and STIG compliance deadlines, and report status and risks to leadership.
• Plan maintenance and changes around Government test calendars and change freezes so test events are never disrupted.
• Serve as the escalation point for complex service desk tickets that need infrastructure support.
• Maintain cross-training, coverage plans and runbooks so every role has a qualified backup.
• Lead onboarding for new staff, including access requests and training compliance.

Benefits

• Company subsidized medical and prescription drug coverage.
• Health Savings Account option.
• Company paid short/long term disability and life insurance.
• Voluntary vision and dental coverage.
• Voluntary supplemental insurances such as accident, cancer, critical illness, and hospital indemnity.
• Competitive 401(k) program with a generous company match that is 100% vested on day one.
• Access to financial advisory resources.
• Education Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level