Infrastructure Manager

TEKsystems • Chandler, AZ

4d • $130,000 - $145,000 • Onsite

About The Position

We are seeking a hands-on Infrastructure Manager to lead and evolve the global infrastructure environment supporting manufacturing operations across North America, Europe, and Asia. The role oversees the availability, performance, security, and lifecycle management of infrastructure platforms, including cloud services, servers, storage, endpoints, collaboration platforms, and related technologies. The manager works closely with Infrastructure, Network, Security, Applications, and regional IT teams to maintain stable operations and minimize business and manufacturing disruptions.

The position leads a geographically distributed infrastructure and support organization, develops global infrastructure standards, and drives modernization, simplification, and operational improvement. It also partners with business and executive stakeholders, manages vendors and infrastructure costs, and supports security, compliance, disaster recovery, and continuity capabilities.

This is a permanent, fully onsite position based in Chandler, Arizona. The work environment combines office, manufacturing plant, and remote support environments. Domestic and international travel may be required. The role participates in a 24x7 on-call rotation and may support critical incidents outside normal business hours. The listed pay range is $130,000–$145,000 per year; individual compensation depends on qualifications, skills, experience, location, internal equity, and other job-related factors.

Requirements

• 10+ years of progressive IT experience, including infrastructure leadership responsibilities.
• Experience leading global infrastructure operations across multiple regions.
• Experience supporting manufacturing organizations and plant environments.
• Demonstrated success leading distributed technical teams and support resources.
• Experience managing enterprise infrastructure in a Microsoft-centric environment.
• Experience driving infrastructure standardization, operational maturity, and technology transformation initiatives.
• Experience managing vendors, contracts, and infrastructure budgets.
• Strong understanding of enterprise infrastructure architecture and operations.
• Experience developing scalable infrastructure solutions aligned with business objectives.
• Knowledge of infrastructure governance, operational controls, and service management principles.
• Experience managing infrastructure projects and cross-functional technology initiatives.
• Strong analytical and troubleshooting capabilities.
• Ability to balance operational support responsibilities with strategic improvement initiatives.
• Experience managing costs and driving operational efficiencies.
• Strong leadership and talent development skills.
• Excellent verbal and written communication abilities.
• Ability to communicate technical concepts to executive leadership and non-technical stakeholders.
• Collaborative leadership style and ability to influence across teams and functions.
• Sound business judgment and decision-making skills.
• High integrity and commitment to professional excellence.
• Proven ability to lead through change and drive organizational improvement.
• Ability to travel domestically and internationally as needed.
• Ability to participate in a 24x7 on-call rotation and support critical incidents outside normal business hours.

Nice To Haves

• Experience supporting SAP ECC and/or SAP S/4HANA environments.
• Understanding of manufacturing technology environments.
• Strong working knowledge of Network, Security, and Application support functions.
• Experience with Microsoft Azure, Microsoft 365, Active Directory and Entra ID, Exchange Online, Intune, Teams, SharePoint Online, and Windows Server.
• Experience with hybrid cloud environments, VMware or Hyper-V virtualization, enterprise storage and backup solutions, endpoint management, identity and access management, disaster recovery and business continuity, and infrastructure monitoring and performance management.

Responsibilities

• Lead the global management and support of infrastructure platforms, including servers, storage, cloud services, endpoints, collaboration platforms, and related technologies.
• Ensure secure, stable, and reliable infrastructure services for global business and manufacturing operations.
• Develop and maintain global infrastructure standards, processes, and operating procedures.
• Drive infrastructure modernization, simplification, and standardization initiatives.
• Establish infrastructure performance metrics and ensure service delivery meets business expectations.
• Maintain disaster recovery, backup, business continuity, and infrastructure resiliency capabilities.
• Lead and develop a geographically distributed infrastructure and support organization.
• Foster accountability, customer service, technical excellence, and continuous improvement.
• Mentor and develop technical talent and promote collaboration across global IT teams.
• Manage staffing, resource allocation, performance management, and succession planning.
• Ensure high availability of IT systems across global plant locations.
• Coordinate with Network, Security, SAP, and Application teams to resolve incidents and minimize downtime.
• Act as an escalation point for complex infrastructure and operational issues.
• Partner with business and executive stakeholders to align infrastructure capabilities with strategic objectives.
• Manage relationships with global infrastructure vendors, service providers, and technology partners.
• Negotiate contracts, renewals, licensing agreements, and service-level commitments.
• Develop technology roadmaps and manage infrastructure lifecycle planning and asset management.
• Drive cost optimization while maintaining operational effectiveness.
• Ensure infrastructure platforms comply with established security policies and privileged access controls.
• Collaborate with cybersecurity teams on organizational standards and regulatory requirements, including SOX and GDPR.
• Promote security best practices throughout infrastructure operations and service delivery.
• Participate in a 24x7 on-call rotation and support critical incidents outside normal business hours when necessary.
• Travel domestically and internationally as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed