Infrastructure Manager

UNACEM North America•Scottsdale, AZ

About The Position

Leads the design, implementation, maintenance, and security of UNACEM North America's network and infrastructure environment. Ensures the reliability, performance, and security of network, server, virtualization, and communication systems while supporting business operations across all locations. Works closely with internal stakeholders, vendors, and IT leadership to deliver stable, scalable, and secure technology solutions. The role ensures the availability, security, and performance of infrastructure systems, while driving continuous improvement, operational reliability, and technology modernization across the organization. It also provides advanced technical support for complex infrastructure issues and identifies opportunities to improve security, performance, scalability, and operational efficiency.

Requirements

Five to eight years of experience supporting enterprise network and infrastructure environments.
Experience with network administration, virtualization platforms, cybersecurity, server management, and disaster recovery practices.
Strong understanding of networking principles, including routing, switching, VLANs, VPNs, wireless technologies, and enterprise connectivity.
Knowledge of firewall administration, network security, and cybersecurity best practices.
Experience with virtualization platforms, server administration, backup solutions, and disaster recovery processes.
Understanding of Microsoft Windows Server environments, Active Directory, DNS, DHCP, and identity management.
Knowledge of infrastructure monitoring, capacity planning, and performance optimization.
Working knowledge of automation, scripting, and systems management tools.
Full proficiency in English.
Strong problem-solving, communication, organization, accountability, and decision-making skills; able to translate technical concepts into business impact.

Nice To Haves

Bachelor's degree in computer science, Information Technology, Information Systems, or a related technical field.
Industry certifications such as CCNA, Security+, Network+, VMware, Microsoft, or equivalent certifications.
Manufacturing, mining, construction, or industrial experience.
Spanish language ability.

Responsibilities

Manage, maintain, and support enterprise network infrastructure, including switches, firewalls, wireless networks, and connectivity services.
Administer and maintain server, virtualization, storage, backup, and disaster recovery environments.
Monitor network and infrastructure performance to ensure reliability, availability, and capacity planning.
Design, implement, and support infrastructure solutions for new projects, system upgrades, and business initiatives.
Develop and enforce cybersecurity standards, access controls, and technology governance practices.
Provide advanced technical support and escalation assistance for complex infrastructure and connectivity issues.
Coordinate with vendors, service providers, and technology partners to resolve issues and support ongoing operations.
Maintain network diagrams, technical documentation, system inventories, and disaster recovery procedures.
Identify opportunities to automate infrastructure management and improve operational efficiency.
Evaluate emerging technologies and recommend improvements to security, performance, and scalability.
Diagnose and resolve complex network, infrastructure, and connectivity issues with minimal disruption to business operations.
Identify root causes of recurring issues and develop sustainable corrective actions.
Adapt infrastructure solutions to evolving business needs and operational requirements.