Infrastructure Engineer
About The Position
The Infrastructure Engineer will join Schwab Technology Services’ AWAT Technology Operations organization, specifically the IT Asset Management team. The team supports infrastructure and enterprise-level applications, with an emphasis on Linux and Windows system administration and a strong customer-service approach. The role involves supporting applications and platforms in production and non-production environments, restoring services and addressing disruptions, and helping ensure secure, stable releases. The position calls for accountability, problem solving, and collaboration with business partners and technologists to improve production resiliency. The selected candidate is expected to work on site at the specified location(s). The role is eligible for bonus or incentive opportunities in addition to the salary range.
Requirements
- 3+ years of progressive experience supporting Linux and Windows infrastructure throughout its lifecycle.
- 3+ years of experience troubleshooting and resolving technical issues that affect live applications.
- Experience supporting applications in production and non-production environments.
- Experience restoring services, addressing disruptions, and supporting secure, stable releases.
- Ability to apply analytical thinking and problem solving to complex architectures, technical constraints, and operational issues.
- Ability to prioritize compliance, security, scalability, and production resiliency when making technical decisions.
- Bachelor’s degree in computer science, Information Systems, or related experience.
Nice To Haves
- Experience using DevOps practices and automation to improve infrastructure support and operational outcomes.
- Experience establishing, monitoring, and reporting operational performance metrics.
- Experience with release management, release engineering, and business application components.
- Knowledge of public cloud services, web services, middleware, operating systems, databases, networking, security, and business intelligence.
- Experience partnering with Agile development teams.
- Experience designing and improving operational processes.
- Ability to evaluate complex information, anticipate potential consequences, and recommend practical solutions.
- Strong communication and collaboration skills, with the ability to provide stakeholders with clear information for decision-making.
- Customer-oriented approach to infrastructure and application support.
- Adaptability and continuous learning when working with new technologies and changing priorities.
Responsibilities
- Support Linux and Windows infrastructure throughout its lifecycle.
- Troubleshoot and resolve technical issues affecting live applications.
- Support applications in production and non-production environments.
- Restore services, address disruptions, and support secure, stable releases.
- Apply analytical thinking and problem solving to complex architectures, technical constraints, and operational issues.
- Prioritize compliance, security, scalability, and production resiliency in technical decisions.
- Partner with business stakeholders and technologists across the organization.
- Contribute to infrastructure support and operational outcomes through DevOps practices and automation.
- Establish, monitor, and report operational performance metrics.
- Support release management, release engineering, and business application components.
- Partner with Agile development teams and design or improve operational processes.
- Communicate clear information to stakeholders to support decision-making.
Benefits
- Bonus or incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
