Infrastructure and Platform Team Lead

VectorVMS • Raleigh, NC

10d • Hybrid

About The Position

VectorVMS, part of the Pixid Group, is a market-leading provider of extended workforce management technology trusted by clients across 115+ countries. We combine the agility of a start-up with the stability of a well-established tech company, fostering an inclusive environment that empowers diverse perspectives and continuous innovation. Our Mission: Streamlining extended workforce management across multiple regions by providing flexible technology, services, and support. As we continue to modernise our technology estate, we're looking for an experienced Infrastructure & Platform Engineering Team Lead to help shape the future of our operational platforms. The Role We're looking for a technically strong and people-focused Infrastructure and Platform Team Lead to join our engineering organization. This is a hands-on leadership role - you'll own the day-to-day direction of a small team (1–3 engineers) while remaining deeply involved in architecture, implementation, and optimization of our infrastructure. You'll work closely with Development, QA and Security teams to provide a secure, reliable platform for software delivery. Development teams own application development and deployment pipelines; your team owns the underlying infrastructure, hosting platforms, operational tooling and production environments that enable those deployments. This role is ideal for someone who enjoys solving infrastructure problems, mentoring engineers, improving operational maturity and introducing sensible automation without losing sight of reliability and stability.

Requirements

• 5+ years of experience in Infrastructure Engineering, Systems Engineering or Platform Engineering within a SaaS or enterprise environment.
• Previous experience leading or mentoring engineers, including: setting team priorities, coordinating efforts.
• Experience managing infrastructure in Azure and/or private cloud environments; AWS exposure a plus.
• Proficiency in Windows Server and Linux administration.
• Experience with networking technologies including F5/BigIP, firewalls, DNS and Active Directory.
• Solid understanding of data privacy, security principles, and compliance practices.
• Strong communication and cross-functional collaboration skills.
• Experience operating production environments with high availability requirements.
• Excellent problem-solving and troubleshooting ability under pressure.

Nice To Haves

• Experience with Infrastructure as Code tools such as Terraform.
• Familiarity with configuration management tools such as Ansible, Chef, or Puppet.
• Familiarity with container orchestration using Kubernetes or similar platforms.
• Exposure to security practices: secrets management (e.g. Azure Key Vault, HashiCorp Vault), vulnerability scanning, or least-privilege access patterns.
• Previous experience in an internationally operating SaaS business.
• Exposure to formal project management methodologies.

Responsibilities

• Lead and mentor a small Infrastructure & Platform Engineering team.
• Allocate work, set priorities and support engineers through regular 1:1s.
• Provide technical leadership across infrastructure, networking and platform services.
• Foster a collaborative culture focused on ownership, continual improvement and operational excellence.
• Work closely with the Head of DevOps to deliver strategic initiatives.
• Design, implement, and maintain robust infrastructure across Azure, private cloud hosting environments while supporting the ongoing migration away from legacy AWS Services.
• Maintain and improve: Windows Server, Linux, Active Directory, DNS, DHCP and core networking, F5 BIG-IP, Virtualisation platforms (VMWare), Storage platforms, Identity and access management, Azure platform services.
• Maintain production and internal environments to ensure high availability, resilience and security.
• Monitor and maintain availability, performance, and security of systems using appropriate observability tools.
• Troubleshoot and resolve system and network incidents, minimizing downtime and customer impact.
• Create follow-up actions for incidents affecting production services: performing root cause analysis and implementing long-term improvements.
• Develop, implement, and regularly test disaster recovery and business continuity plans.
• Own infrastructure patching, lifecycle management and platform maintenance.
• Maintain documentation covering infrastructure, operational procedures and recovery processes.
• Collaborate with QA and software development teams to support timely, high-quality product delivery.
• Implement and keep up-to-date infrastructure security best practices across servers, networks and cloud platforms.
• Manage privileged access, system hardening and secure configuration standards.
• Support our SOC1, SOC2 and ISO27001 compliance by assisting with audit activities and data privacy requirements.
• Work closely with security stakeholders to continually improve the organization's security posture.

Benefits

• Competitive salary and benefits package.
• Hybrid working model.
• Real leadership scope: ownership over a team and the ability to shape a our Infrastructure and Platform strategy.
• A genuine modernization mandate - the opportunity to assess where we are, define where we're going, and lead the team there.
• A collaborative, inclusive environment where your ideas genuinely influence how we work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed