InfraOps Engineer

We are seeking an Infrastructure Operation (InfraOps) engineer with experience in delivering and operating IT infrastructure for small and large scale servers in private and public clouds. The ideal candidate will have experience in operation and maintenance during the commercial stage in large IT infrastructure for production environments using Linux and working with infrastructure network, storage, and virtualization with a DevOps culture and SRE approach. The InfraOps team is responsible for delivering automation at the operational level and monitoring infrastructure to ensure the best experience and solutions for all Nubankers. The role requires advanced Unix expertise, hands-on experience working in any UNIX CLI derivative environments, and basic to intermediate experience reading and programming scripting languages such as Bash/Shell and Python to automate tasks.

• Delivery and operation of IT infrastructure for small and large scale servers in private and public clouds
• Participation in project HLD/LLD, hardware, IaaS, PaaS, SaaS installation, application commissioning, network integration, interoperability tests, acceptance tests procedures
• Operation and maintenance during the commercial stage in large IT infrastructure for production environments using Linux and working with infrastructure network, storage, and virtualization with a DevOps culture and SRE approach
• Responsible for services SLO and system availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

• Experience in delivery and operation of IT infrastructure for small and large scale servers infrastructure in private and public clouds
• Experience in HLD/LLD, hardware, IaaS, PaaS, SaaS installation, application commissioning, network integration, interoperability tests, acceptance tests procedures
• Experience in operation and maintenance during the commercial stage in large IT infrastructure for production environments using Linux and working with infrastructure network, storage, and virtualization with a DevOps culture and SRE approach
• Responsible for services SLO and system availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning
• Advance Unix expertise, hands-on experience working in any UNIX CLI derivative environments (Any Linux Distro & MacOs)
• Basic to intermediate experience reading and programming scripting languages such as Bash/Shell and Python to automate tasks
• Advanced experience reading and programming web development languages like PHP, CSS, JS, HTML
• Intermediate to advanced experience reading and programming with web development Python modules like Django, Flask, Pandas, Requests
• Intermediate to advanced experience with optimizing and building scalable web services
• Intermediate to advanced experience deploying and managing Web Servers such as Apache or Nginx
• Intermediate to advanced experience working with and building production-ready REST APIs
• Intermediate to advanced experience working with and building production-ready highly-secure web applications and services to internal and external customers
• Strong knowledge of version control systems like Git (Github, Gitlab)
• Knowledge of Apple MDM tools (Mosyle, JAMF)
• Knowledge of Infrastructure as Code methodologies, tools for configuration management (Ansible, Puppet, Chef)
• Knowledge of high-level scripting languages (e.g. Python, Go, Clojure, Bash)
• Knowledge of automated installation and implementation of end-user settings (Ubuntu and MacOS)
• Knowledge of deploying and configuring applications in AWS-Cloud and VMWare
• Knowledge of monitoring systems (Prometheus, Telegraf, Grafana, CheckMK, Splunk, Alert Manager, APIs, etc)
• Knowledge of Docker (Containers, clusters, orchestrators)
• Knowledge of microservices and CI/CD pipelines
• Knowledge of SQL and NoSQL Databases (e.g. MySQL, MariaDB, Datomic, DynamoDB, PostgreSQL)
• Advanced Knowledge of the security-first approach when designing solutions
• Experience working with global teams and supporting customers remotely
• Experience working with High-Availability and High-Scalability systems in a production environment
• Being able to communicate efficiently in English, Spanish
• Knowledge of Scrum/Kanban Agile methodologies
• Experience working with Atlassian tools like Confluence, Jira, OpsGenie
• Strong problem-solving skills with a customer-centric approach
• Flexibility when dealing with people from different backgrounds, demonstrating ability to deliver despite ambiguity, changing expectations, tight deadlines
• Attention to detail, curiosity, and willingness to learn new skills quickly
• Strong work ethic and dedication to truth in making decisions that put what's best for the company ahead of personal and/or team needs
• Collaborative, open, and inclusive, not tolerating demonstrations of uncool behaviors
• Realistic sense of own strengths and weaknesses, with a low ego, non-defensive openness when giving or receiving feedback, always trying to be authentic and taking advantage of the situation to improve as a person and professional
• Critical thinking to diagnose problems at the root cause by solving practical, simple, and scalable solutions to problems, also developing creative new solutions to existing problems.