Information Technology Technician-VTXC-

VTX COMMUNICATIONS LLCRaymondville, TX
Onsite

About The Position

The Information Technology Technician is responsible for the installation, configuration, maintenance, and support of the organization’s information technology infrastructure. This role supports on‑premises and cloud‑based systems, networks, endpoints, and users, ensuring availability, performance, security, and compliance with company policies and regulatory requirements.

Requirements

  • Associate degree in Information Technology or related field; or Two (2) years of related experience; or Equivalent combination of education and experience
  • Valid Driver’s License with an insurable driving record.
  • Must pass pre-employment screen, physical and background checks.

Nice To Haves

  • Industry certifications are preferred but not required.

Responsibilities

  • Install, configure, maintain, and support network, server, and endpoint hardware and software in physical and virtual environments.
  • Administer Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core infrastructure services.
  • Support Microsoft 365 services including Exchange Online, Entra ID (Azure AD), Teams, SharePoint, and OneDrive.
  • Monitor system performance and availability using network and systems monitoring tools; respond to alerts and incidents.
  • Configure and support firewalls, VPNs, secure remote access, and electronic gateways.
  • Maintain wired and wireless networks including switches, access points, and network security controls.
  • Deploy, configure, and maintain desktops, laptops, and mobile devices, including imaging, patching, and lifecycle management.
  • Troubleshoot and resolve hardware, software, network, printer, and connectivity issues.
  • Implement and maintain endpoint security, antivirus/anti‑malware, and vulnerability remediation.
  • Perform and verify daily, weekly, and monthly backups; assist with data restoration and disaster recovery testing.
  • Maintain accurate technical documentation and procedures.
  • Adhere to and enforce corporate security policies and standards.
  • Assist with audits, compliance efforts, and incident response activities.
  • Maintain compliance with OSHA, safety, and departmental standards.
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