Information Technology Technician

Yakima Neighborhood Health Services•Yakima, WA

7d•$30 - $35•Onsite

About The Position

Yakima Neighborhood Health Services (YNHS) is seeking an Information Technology Technician passionate about serving internal team members with great IT customer service. This role involves handling support calls, responding to helpdesk tickets, installing and configuring hardware and software, troubleshooting issues, managing user security and access, and handling system alerts. Support calls can range from application support to phone programming to security administration. Special projects may also be assigned.

Requirements

High School Diploma or equivalent.
0-2 years of experience in a similar role, troubleshooting desktop workstations and software installation.
Excellent written and oral communications skills.
Ability to lift up to 30 pounds.
Ability to successfully pass a background check in relation to the position applied for.
Must have valid driver's license and car insurance.

Nice To Haves

Experience with Windows 10; Windows Server 2012 / 2019; Office 365; Cisco Unified Communications; Cisco and Ubiquiti networking; Konica Minolta and HP printers.
CompTIA A+ / Network+ and MCITP preferred (not required).

Responsibilities

Handle support calls from users.
Respond to helpdesk tickets promptly.
Install and configure hardware and software components.
Assist users by troubleshooting software or hardware issues.
Manage security and access privileges for users.
Handle system alerts.
Support calls run the gamut from application support to phone programming to security administration.
Special projects as assigned.