About The Position

SAIC is seeking an Information Technology (IT)-based Systems Engineer (SETA) to support an Intelligence Community (IC) customer. The role provides technical expertise across Systems Engineering topics, including requirements, configuration management, readiness, verification, and validation, to maintain continuity of effort and advise the government on program activities. The successful candidate will deliver thorough, practical, and consistent recommendations and work products aligned with organizational objectives for IT infrastructure provisioning. The position requires proactive project engagement, customer advocacy, and cross-functional technical and relationship management. The candidate will support government oversight of Desktop Engineering without performing hands-on Desktop Engineering tasks, and will help translate customer requirements into systems solutions that account for technical, schedule, and cost constraints. The role also includes advising on IT service delivery, infrastructure, security configurations, capacity needs, and service roadmaps, as well as producing governance and process documentation.

Requirements

  • Must be a U.S. Citizen.
  • Must possess and maintain an active Top Secret/SCI clearance with Polygraph.
  • Bachelor's degree or higher with five or more years of related experience, or a master's degree with three or more years of relevant experience.
  • Demonstrated experience supporting enterprise digital workspace initiatives, including collaboration platforms, messaging, file sharing, virtual desktop infrastructure, and endpoint management.
  • Demonstrated experience supporting IT modernization projects, such as legacy system replacement, cloud migration, infrastructure refresh, service improvement, or process modernization.
  • Experience assisting with planning, coordinating, and executing IT projects, including requirements gathering, schedule and milestone tracking, risk and issue management, testing, and implementation support.
  • Experience preparing and maintaining technical documentation, such as requirements, implementation plans, standard operating procedures, status reports, dashboards, and executive briefings.
  • Ability to translate business and user requirements into technical needs and communicate effectively with technical teams, end users, vendors, and leadership.
  • Experience working in a structured IT environment with change management, configuration management, release management, and/or service management processes.
  • Knowledge of cybersecurity principles as applied to enterprise IT services.
  • Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

  • Lead and execute project engagements proactively, without direct leadership oversight or participation.
  • Serve as the primary customer interface and advocate, providing cross-functional technical and relationship management to support mission success and maximize service adoption.
  • Facilitate meetings and interface with engineers, mission partners, customers, and users.
  • Act as an organized change agent supporting quality assurance and the transition toward standardized IT service delivery.
  • Apply project management skills to support government oversight of Desktop Engineering without performing hands-on Desktop Engineering tasks.
  • Convert product requirements into complete systems solutions that account for technical, schedule, and cost constraints.
  • Coordinate and oversee functional and timeline analyses, detailed trade studies, requirements allocation, and interface definition studies.
  • Use understanding of desktop backend infrastructure—including servers, storage, applications, and relevant security configurations—to inform oversight and recommendations.
  • Educate consumers about current and upcoming IT service deliveries, changes, and possible impacts to existing capabilities.
  • Understand the relationship between customer delivery schedules and IT service roadmaps.
  • Advise on service requirement gaps in support of customer mission architecture.
  • Provide detailed information on solution selection, implementation techniques, and tools to meet business needs, including present and future capacity requirements.
  • Develop governance and process documents and respond to requests for information.
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