About The Position

SAIC is seeking an Information Technology-based Systems Engineer (SETA) to support an Intelligence Community customer. The successful candidate will provide technical expertise on Systems Engineering topics, including requirements, configuration management, readiness, verification, and validation. The role supports continuity of effort, provides value-added judgment, and advises the government on program activities related to IT infrastructure provisioning. The position involves leading project engagements, serving as a primary customer interface, and supporting government oversight of Desktop Engineering without performing hands-on Desktop Engineering tasks. The engineer will help convert product requirements into systems solutions within technical, schedule, and cost constraints; coordinate analysis and requirements activities; and apply knowledge of desktop backend infrastructure to inform oversight and recommendations. The role also includes advising on service requirement gaps, informing customers about IT service changes and impacts, preparing governance and process documents, and responding to requests for information.

Requirements

  • U.S. citizenship.
  • Active Top Secret/SCI clearance with Polygraph, to be maintained.
  • Bachelor's degree or higher and at least five years of related experience, or a master's degree and at least three years of relevant experience.
  • Demonstrated experience supporting enterprise digital workspace initiatives, including collaboration platforms, messaging, file sharing, virtual desktop infrastructure, and endpoint management.
  • Demonstrated experience supporting IT modernization projects, such as legacy system replacement, cloud migration, infrastructure refresh, service improvement, or process modernization.
  • Experience assisting with IT project planning, coordination, and execution, including requirements gathering, schedule and milestone tracking, risk and issue management, testing, and implementation support.
  • Experience preparing and maintaining technical documentation, such as requirements, implementation plans, standard operating procedures, status reports, dashboards, and executive briefings.
  • Ability to translate business or user requirements into technical needs and communicate effectively with technical teams, end users, vendors, and leadership.
  • Experience working in a structured IT environment with change management, configuration management, release management, and/or service management processes.
  • Knowledge of cybersecurity principles as applied to enterprise IT services.
  • Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

  • Lead and execute project engagements proactively, without direct leadership oversight or participation.
  • Serve as the primary customer interface and advocate, manage cross-functional technical and relationship needs, and facilitate meetings with engineers, mission partners, customers, and users.
  • Act as an organized change agent supporting quality assurance and the transition toward standardized IT service deliveries.
  • Apply project management skills to support government oversight of Desktop Engineering without performing hands-on Desktop Engineering tasks.
  • Convert product requirements into complete systems solutions while considering technical, schedule, and cost constraints.
  • Coordinate functional and timeline analysis, trade studies, requirements allocation, and interface definition studies to translate customer requirements into hardware, software, or engineering specifications.
  • Apply understanding of desktop backend infrastructure, including servers, storage, applications, and security configurations, to support oversight and recommendations.
  • Educate consumers on current and upcoming IT service deliveries, changes, and potential impacts to existing capabilities.
  • Align understanding of customer delivery schedules with IT service roadmaps.
  • Advise on service requirement gaps in support of customer mission architecture.
  • Provide detailed information on solution selection, implementation techniques, tools, and present and future capacity requirements.
  • Prepare governance materials and process documents, and respond to requests for information.
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