Information Technology Specialist
About The Position
ATSC, a federal contractor supporting the U.S. Department of Defense, is seeking an Information Technology Specialist to provide internal support for corporate systems, infrastructure, and users. The role supports day-to-day IT operations and helps maintain the technical readiness and security posture required in a regulated federal contracting environment. The specialist will support compliance with cybersecurity frameworks applicable to DoD contractors and contribute to a secure, responsive IT infrastructure that enables contract performance. The position is full-time and onsite at ATSC’s Gilbert, Arizona location.
Requirements
- Associate or bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent professional experience.
- At least 3 years of experience providing IT support in a professional environment; federal contracting or compliance-driven experience is preferred.
- Working knowledge of Windows Server, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.
- Familiarity with federal cybersecurity standards such as NIST 800-171, DFARS, and CMMC; ability to lead CMMC implementation.
- Strong troubleshooting and communication skills, with the ability to work independently and prioritize multiple tasks.
- Must be a U.S. citizen.
- Must be able to obtain a Secret-level clearance.
Nice To Haves
- Experience supporting internal IT for a government contractor with DoD clients.
- Security+ or another DoD 8570-compliant certification.
- Experience with MDM solutions such as Intune, cloud administration such as Azure AD or AWS, and centralized logging tools such as Splunk or LogRhythm.
- Knowledge of contract-specific IT compliance practices, including enclave separation and data handling under ITAR/EAR export controls.
Responsibilities
- Provide technical support to internal staff, troubleshoot issues, maintain systems, and resolve hardware, software, and network problems.
- Administer and maintain corporate IT systems, including servers, workstations, collaboration tools, VPN, and cloud services.
- Ensure IT systems and processes align with DoD-related cybersecurity requirements, including NIST SP 800-171, DFARS 252.204-7012, and CMMC.
- Manage user accounts, access controls, group policies, and software updates in Active Directory and related environments.
- Support personnel onboarding and offboarding, including provisioning IT assets and access according to internal and client compliance requirements.
- Maintain asset inventory, licensing records, and IT documentation for audits and system reviews.
- Assist with implementation and monitoring of cybersecurity tools, including endpoint protection, vulnerability management, and logging systems.
- Support periodic security assessments and internal audits, and document Plans of Action and Milestones (POA&Ms).
- Coordinate with vendors and external support services for escalated technical issues or procurement.
- Participate in business continuity and disaster recovery planning and testing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
