Information Technology Specialist

NewYork-Presbyterian Hospital

1d•Onsite

About The Position

Join the Information Technology team at New York’s #1-ranked hospital. This position effectively manages technical projects within the functional area of Cardiology IT. The role oversees the technical designs, implementations, analysis, and modifications of new/existing programs and systems for business or patient care needs, ensuring the performance, integrity, and reliability of systems components. The Information Technology Specialist works independently in a professional, information technology environment to oversee complex specialized technology, troubleshoots complex technical issues hands-on, and advises on/implements corrective actions. This role leads technical implementation efforts involving multidisciplinary teams and provides training to clinical end users.

Requirements

Bachelor's degree or equivalent experience
Three to five years of previous work related experience
Three to five years of previous work related experience in the Clinical IT space
Knowledge of one or more Operating Systems and Databases: Microsoft Windows, UNIX, Oracle, SQL
Knowledge of Programming Languages where applicable: C++, Java, HTML, Python, or other
Knowledge of Health and Imaging protocols and applications: HL7 protocol, DICOM, EPIC

Nice To Haves

Degree or major in Computer Science
Strong communication, collaboration and documentation skills
Experience with Cardiology IT apps such as Syngo Dynamics, MUSE, ISCV
Knowledge of Networking: TCP/IP environment
Provides Tier 3 Applications Support
Experience with Cloud Services: AWS, Azure
Experience with Cardiology specific Artificial Intelligence

Responsibilities

Manages relevant systems development, enhancement, and maintenance projects.
Monitors system performance and response times.
Provides reports to management and users as required.
Takes a proactive role in preventing systems problems.
Diagnose and solves problems when they arise.
Supports the Cardiology systems applications, environments, and operational interfaces.
Perform problem analysis and troubleshooting, and maintain appropriate documentation.
Provides technical development and testing and implements changes and enhancements to support scripts, or other changes to the interface engine environments.
Develops test plans, test data and testing schedules.
Conducts unit and system tests to verify results of technology solutions.
Conducts applications testing, including compiling test scripts.
Provides business related and technical guidance to other IS staff in the development and support of other IS systems.
Provides technical assistance to other staff members, as needed.
Provides programming support for the relevant departmental systems, subsystems, and related software products, in supports of clinical and operational clients.
Create, update, and maintain project plans, provide design and installation/support documentation.
As needed, create or modify change management procedures as per departmental standards.
Designs, configures and installs new programs, modifications or enhancements to existing systems.
Analyzes modifications or enhancements to determine impact on existing production systems.
Participates in key user committees and work groups to identify new project requirements.
Develops innovative approaches for dealing with customer needs that are aligned with information services goals and objectives.
Performs analysis of business and user needs, documenting requirements, and revising existing system logic as necessary.
Trains end users in use of equipment and software.
Installs/Performs in-house and vendor updates, in a timely and efficient manner in accordance with IS change control standards and procedures.
May work in multiple phases of systems and technical analysis, and considers the business implications of the application of technology to the current business environment.
May provide telecommunications technical expertise and support to users within the Hospital.
Maintains current documentation on all specified systems.
May research, plan and design interfaces between a wide variety of systems to support clinical and business needs of the Hospital.
Develops, test, documents and implements changes and enhancements to existing interfaces, supports scripts, or other changes to the interface engine environment.
Clearly tracks and documents assigned projects and communicates project plans to stakeholders and management.
Performs project management duties as needed.
Develops project plans and project scope documents.
Trains clinical end users.
Works with other departments to understand their needs.
Coordinates applications developments and migrations with developers from multiple teams.
Provides supports during non-working hours to ensure the operations of production systems in a 24 x 7 environments, if needed.
Position involves oncall responsibility on a rotating schedule.
Performs other job related duties as required.