Information Technology - Skokie Student Employee, # 2017

Oakton College • Skokie, IL

20h • Onsite

About The Position

Student employees in this role will work with employees and students to troubleshoot technology problems. Student employees will work in computer labs, media services, information desk/telephone reception, and with other areas in IT as needed for projects.

Requirements

• Must be a currently enrolled at Oakton College in at least 6 credit hours during the Fall and Spring semesters.
• Employment over the summer is allowed for students taking at least 1 credit class during the summer, or students continuing registration into the following Fall semester.
• Must have an overall GPA of 2.0 or higher and be in good standing at Oakton College.
• Friendly, flexible, organized, courteous, and punctuality (required)

Nice To Haves

• Completion of entry level computer courses
• Knowledge of mainstream applications (i.e. Microsoft Office and GSuite)
• Basic knowledge of computer hardware
• Basic knowledge of current operating systems and browsers
• Experience in customer service
• Knowledge of audio/visual set-ups
• Organizational and good communications skills
• Video-conferencing skills
• Some evening and weekend hours available

Responsibilities

• Basic troubleshooting of software/hardware
• Wait on patrons at counters and answering calls
• Take messages and service requests
• Provide technical assistance to all users utilizing Oakton's technology resources
• Provide in-person cross campus technology support
• Follow the college's policies on equity, wellness and safety
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed