Student Intern, Information Technology

Tucson Electric Power•Tucson, AZ

About The Position

We are looking for talented individuals who are passionate about making an impact in the company and the community. Apply now and become part of the dynamic energy industry! Are you looking for an opportunity to gain real-world IT experience while continuing your education? Join our Information Technology team as a Student Intern and work alongside experienced professionals who support technology services across the organization. This internship provides hands-on exposure to IT asset management, hardware deployment, software support, and business operations. You'll gain practical experience with industry tools while developing technical, communication, and problem-solving skills that will help launch your career in technology.

Requirements

Graduating May 2028 or later
Interest in information technology, business technology, or related technical fields
Strong verbal and written communication skills
Ability to work effectively both independently and as part of a team
Strong attention to detail and organizational skills
Eagerness to learn and adapt in a fast-paced environment
Professionalism when handling confidential or sensitive information
Basic knowledge of Microsoft Office applications
High school diploma or GED.
Effective written and oral communication skills are required plus a willingness to learn in a rapidly changing environment.
Demonstrated ability to work both independently and as part of a team.
Be pursuing a degree in Information Technology, Computer Science, Mathematics or related discipline with an expected graduation date of 2028 or later
Be able to work a minimum of 20 hours per week during regular business hours; up to 40 hours a week may be available during the summer and school breaks
Have a high level of interpersonal skills and the ability to protect highly sensitive and confidential information; Must be able to meet regular deadlines
Demonstrate effective verbal and written communication skills
Possess functional knowledge of Microsoft Office products
Student Interns must be enrolled in a specified degree program and maintain the required hours for full-time student status, good academic standing at their college or university, as defined by the college or university and the GPA required for graduation by their college or university. Failure to maintain full-time status, good academic standing and/or the requisite GPA will result in student being deemed ineligible for participation in the program.

Responsibilities

Support the daily operations of our Client Liaison and Asset Management functions.
Assist with hardware recovery and ensuring returned equipment is properly documented.
Support IT asset inventory and data cleanup activities within ServiceNow.
Verify and maintain asset records assigned to employees.
Enter and update hardware and software information in ServiceNow.
Assist with software installation requests.
Help prepare, image, configure, and deploy computers and accessories.
Create and update process documentation and user guides.
Receive and organize incoming technology equipment.
Support various IT budgeting, purchasing, and finance-related activities.
Assist with other technology projects and operational tasks as assigned.
Assist with reclaimed hardware requests to ensure hardware is returned properly.
Asset cleanup within ServiceNow.
Assist with inventory, confirming assets assigned to clients.
Add software models to ServiceNow.
Add hardware models to ServiceNow.
Assist with imaging and/or deploying computers and accessories.
Assist with creating documentation.
Assist with receiving equipment.
Assist with various IT budget/finance tasks as needed.