IT Technician

ACTIA Electronics - Romulus, MI•Brownstown Charter Township, MI

16d

About The Position

The IT Technician sets up and maintains IT hardware and software installations and builds and maintains IT infrastructure across all areas. The role provides computer deployment and end-user support, monitors company systems, diagnoses network faults, and develops IT solutions. The technician works with employees and other departments, interfaces with the ACTIA Group, trains employees, and maintains operational and user documentation. The position is based at the ACTIA office during regular business hours unless business needs require otherwise. The work environment is usually quiet, with occasional exposure to electrical shock and moving mechanical parts; safety training is provided. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Bachelor’s degree or equivalent.
Knowledge of IT infrastructure, including networking, servers, wiring, virtualization, and end-user support.
Knowledge of systems administration and security.
Knowledge of Microsoft Windows server and desktop environments.
Knowledge of Microsoft Office applications.
Ability to build and maintain databases.
Strong troubleshooting skills.
Computer technologies specialist knowledge.
Ability to secure production data in databases.
Ability to back up and retrieve files.
General knowledge of defending a network in case of a cyberattack.
General knowledge of a manufacturing environment.
Ability to apply commonsense understanding to instructions provided in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Interpersonal skills for interacting with coworkers.
Ability to make decisions and act independently.
Thorough and methodical approach.
Ability to manage a team, chair meetings, develop team skills, and negotiate and deal with disputes.
Technical inquisitiveness; ability to analyze and synthesize, adapt and react, propose improvements, communicate, and work as part of a team.
Ability to lift and/or move up to 50 pounds.

Responsibilities

Build and maintain IT infrastructure for all areas.
Set up accounts for company employees.
Install, test, configure, and troubleshoot hardware and software.
Deploy computers and provide support.
Monitor company systems for availability and performance.
Diagnose and fix network faults.
Develop IT solutions to solve problems.
Remain up to date with IT technology.
Train employees.
Interface and share information with the ACTIA Group.
Comply with internal and ACTIA Group regulations and established health and safety rules.
Cooperate with different departments and personnel.
Create and maintain operational and user documentation.
Perform additional duties as required.
Attend meetings as required.
Attend the ACTIA office during regular business hours unless business needs dictate otherwise.