Information Technology (IT) Manager

IT TAKES A VILLAGE FAMILY OF SCHOOLS • Chicago, IL

4d • $57,500 - $73,158 • Hybrid

About The Position

We are seeking a strategic and solutions-oriented Information Technology (IT) Manager to oversee technology infrastructure, systems, and support services across all ITAV locations. This role is responsible for ensuring secure, reliable, and effective technology operations that support both educational and administrative functions. The IT Manager will lead technology initiatives, manage IT systems and vendors, oversee cybersecurity efforts, and support innovation in educational technology while ensuring operational excellence across the organization.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum 5 years of experience in IT management or systems administration
• Strong knowledge of infrastructure management, cybersecurity, and IT operations
• Experience managing technology projects and vendors

Nice To Haves

• Master’s degree in a related field
• Experience working in educational or nonprofit environments
• Experience with educational technology systems and platforms
• Knowledge of data analytics and reporting tools

Responsibilities

• Develop and implement an IT strategy aligned with organizational goals and growth
• Lead and support the IT team while fostering a culture of innovation and accountability
• Develop and maintain IT policies, procedures, and best practices
• Manage IT budgets, forecasting, and technology planning
• Oversee network infrastructure, servers, devices, and systems across all ITAV locations
• Ensure reliability, scalability, and security of all technology systems
• Manage technology vendors, contracts, and service providers
• Support hardware and software implementation, maintenance, and upgrades
• Ensure timely and effective technical support for staff and students
• Oversee device management, troubleshooting, and user support processes
• Develop systems that improve operational efficiency and workflow
• Support onboarding and offboarding processes related to technology access and equipment
• Develop and maintain cybersecurity protocols and risk management strategies
• Monitor and protect systems, networks, and data from security threats
• Ensure compliance with data privacy regulations and best practices
• Train staff on cybersecurity awareness and technology protocols
• Support integration of educational technology tools and platforms
• Collaborate with school leadership to enhance classroom technology use
• Stay current on emerging technologies and educational technology trends
• Lead technology projects that improve learning and operational outcomes
• Support data governance, integrity, and accessibility across systems
• Manage systems that support reporting, analytics, and operational decision-making
• Ensure accurate maintenance of technology-related records and documentation
• Perform additional duties as assigned to support organizational priorities

Benefits

• Up to 80% employer-paid medical coverage
• Full benefits package, including Dental, Vision, Legal Services, and Short-Term Disability
• 3% 401(k) employer match
• Up to $10,000 annually in tuition assistance
• 16 PTO days per year
• 9 sick/personal days per year
• Compensatory time eligible
• 15 paid holidays annually
• Clear pathways for career advancement and leadership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager