Information Technology Generalist 1 - SCI Laurel Highlands
About The Position
This position supports the information technology systems and network environment within SCI-Laurel Highlands. The work ensures reliable access to software, hardware, servers, and essential applications used throughout the institution. As an Information Technology Generalist 1, you will perform the following duties: User Support: Provide assistance to staff on hardware, software, and system applications System Analysis: Review current methods and design improved applications and processes Network Maintenance: Monitor network systems and resolve hardware and software issues Security Tasks: Manage user accounts, regulate permissions and maintain security measures Technical Training: Guide and train lower-level staff in system methods and procedures Equipment Management: Install, maintain and upgrade servers, workstations and peripherals
Requirements
- Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or An equivalent combination of experience and training.
- Successful completion of basic training in Elizabethtown, PA is required.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
Responsibilities
- Provide assistance to staff on hardware, software, and system applications
- Review current methods and design improved applications and processes
- Monitor network systems and resolve hardware and software issues
- Manage user accounts, regulate permissions and maintain security measures
- Guide and train lower-level staff in system methods and procedures
- Install, maintain and upgrade servers, workstations and peripherals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
