Information Technology Director
About The Position
The Information Technology Director serves as Polk County’s senior technology leader, and is responsible for shaping and executing the County’s IT, cybersecurity, digital infrastructure, and enterprise systems strategy. This role provides executive oversight of countywide technology operations to ensure secure, reliable, and cost-effective services. This position works closely with County leadership, departments, and external partners to align technology investments with organizational priorities and service needs. The Director successfully manages a team of IT professionals and a department budget of more than $2.5M.
Requirements
- Bachelor's degree (B.A., or B.S.) from a regionally accredited four-year college or university
- Eight (8) or more years of IT experience.
- Five (5) or more years of budget/departmental management, including supervisory responsibilities.
- Ability to interpret technical journals, financial reports, and legal documents.
- Strong written and verbal communication.
- Proficiency in preparing professional written materials.
- Analytic skills, including probability and statistics.
- Ability to interpret complex technical instructions and diagrams.
Nice To Haves
- Preferred certifications include MCSE, MCP, CCNA, or Security-focused credentials.
Responsibilities
- Provides County-wide organizational leadership related to Information Technology.
- Identifies, analyzes, and evaluates trends in the IT industry.
- Consults with leadership to determine technology requirements of County departments.
- Develops strategic plans to meet overall County and department IT needs.
- Evaluates and recommends technology solutions.
- Prepares, submits for approval, and administers the County’s IT budget.
- Develops IT policies, governance, and procedures.
- Regularly assesses cybersecurity posture and adjusts approach for emerging threats.
- Ensures the County is compliant with all licensing and authorization requirements.
- Regularly audits technology services and systems for security and compliance.
- Co- leads disaster recovery planning; maintains IT continuity of operations plan.
- Serves as HIPAA security officer.
- Acts as CIO for CJIS; coordinates responses to CIB Audits.
- Serves as subject matter expert on IT-related projects to ensure technology compatibility, compliance, and integration standards are met.
- Reviews project feasibility and process and determines appropriate technical resources.
- Develops specifications, assesses risks, and determines budgeting/lifecycle for projects
- Purchases hardware, software, and services in accordance with County’s purchasing policies.
- Creates reports to inform management of project status and deviation from goals.
- Contracts with technical personnel and vendors to meet organizational objectives.
- Manages project budgets.
- Hires, develops, directs, and evaluates staff to meet organizational needs.
- Directs or supports the management of the following: Network Servers Cloud-based applications especially enterprise systems Desktop/notebook systems Mobile devices Phone/VoIP systems Legacy systems Tech support for 24-hour departments.
- Reviews reports on service level, malfunction, and maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Director
