IT Director

Town of Hudson•Hudson, NH

7d•Onsite

About The Position

The Town of Hudson seeks an experienced Information Technology Director to lead the Town’s technology operations and support the delivery of municipal services. Working under the general direction of the Town Administrator, the Director oversees technology infrastructure, cybersecurity, municipal software systems, technical support, and technology planning. The position combines strategic leadership with hands-on technical expertise to ensure secure, reliable, and efficient systems across Town departments. Work is performed in offices, server rooms, and other Town facilities. The position may require bending, kneeling, lifting, and moving technology equipment, with assistance as needed, and may involve exposure to dust, wiring, and electrical equipment. Evening, weekend, or holiday availability may be required for system maintenance, public meetings, or technology emergencies. Interested candidates should submit a cover letter and resume by email to [email protected] or by mail to the Human Resource Generalist, Town of Hudson, 12 School Street, Hudson, NH 03051. The position is open until filled. The Town of Hudson is an Equal Opportunity Employer. This job description does not constitute an employment agreement and may be modified as operational needs require.

Requirements

Bachelor’s degree in Information Technology, computer science, Information Systems, or Cybersecurity.
Minimum of five years of progressively responsible experience in information technology, network administration, systems administration, cybersecurity, or technology management.
Strong knowledge of technology infrastructure, cybersecurity, backup and recovery practices, and technical troubleshooting.
Ability to manage competing priorities, communicate technical information clearly, maintain confidentiality, and work effectively with Town officials, employees, and vendors.
Must possess and maintain a valid driver’s license.
Successful completion of background, criminal history, and credit checks.

Responsibilities

Plan, direct, and oversee daily operations of the Town’s technology systems, including networks, servers, workstations, telecommunications, cloud platforms, and software applications.
Develop and implement short- and long-term technology goals, policies, procedures, and standards.
Oversee cybersecurity, access controls, data protection, system monitoring, backups, disaster recovery, and continuity planning.
Evaluate departmental needs and lead technology projects, software implementations, system upgrades, and infrastructure improvements.
Administer and support municipal applications, including financial, payroll, assessing, permitting, public safety, and records management systems.
Develop and manage the IT budget; evaluate purchases, contracts, and service agreements; and coordinate vendors and consultants.
Provide or coordinate technical support, troubleshooting, employee training, and technology onboarding and offboarding.
Maintain equipment inventories, software licenses, system documentation, and related records.
Support public meeting technology, audiovisual equipment, video conferencing, and communication systems.
Ensure compliance with applicable policies, legal requirements, software licensing, and data privacy practices.
Prepare reports and recommendations for Town leadership and respond to system outages, cybersecurity incidents, and other technology emergencies, including outside normal business hours as needed.
Perform other related duties as assigned; additional duties may be assigned consistent with the responsibilities of the position.