Information Technology Consultant

Topel Forman•Chicago, IL

About The Position

Topel Forman Information Services (TFIS LLC), a progressive boutique IT consulting company with prominent Chicago-based clients, is seeking an Information Technology Consultant to support a diverse client base with desktop, server, networking, and security needs. The role involves direct client contact through onsite office and home visits, as well as remote support. Consultants work with substantial autonomy while collaborating with a team, managing projects and budgets, and maintaining the security of sensitive client data. This is a full-time position. Evening and weekend work may be required for business-critical operations and project-driven tasks. The company offers a competitive salary with full benefits, including health insurance, a 401(k), internet and cell phone payment, and the opportunity for continuing education. Remote work requires an internet plan providing at least 100 Mbps download and 20 Mbps upload; home Wi-Fi must be password protected.

Requirements

Undergraduate degree in Computer Science or a similar field.
5–7 years of experience working in the Information Technology field.
Strong working knowledge of workstation operating systems.
Experience with VMware, Hyper-V, Cisco, NAS/SAN storage, VPNs, Exchange, O365, and SQL.
Excellent troubleshooting methodology and ability to research solutions to new problems.
Ability to work autonomously and collaborate with a team.
Strong organizational and communication skills.
Valid driver’s license.
For remote work, an internet plan with minimum speeds of 100 Mbps download and 20 Mbps upload, and password-protected home Wi-Fi.
Ability to perform physical activities at times, including standing, walking, bending, kneeling, stooping, crouching, crawling, lifting, and climbing.

Nice To Haves

Relevant software certifications, such as Microsoft, Cisco, VMware, or CompTIA.

Responsibilities

Design, troubleshoot, and maintain IT infrastructure.
Support clients' desktop, server, networking, and security needs through onsite visits and remote support.
Configure and maintain Windows Server, Active Directory, and Group Policy.
Install and manage firewalls, switches, Wi-Fi, and other network hardware.
Troubleshoot and maintain Android and iOS mobile devices.
Document processes, standards, and procedures for client systems.
Research and implement new hardware, applications, and IT-related services.
Manage time with a focus on generating billable hours and take ownership of projects.
Liaise with vendors and manage project budgets.
Maintain the integrity and security of sensitive client data.