Information Technology Analyst

Kimley-Horn • Nashville, TN

1d • Onsite

About The Position

Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Nashville, TN office! This is an in-office position. In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.

Requirements

• Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel.
• The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
• Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
• Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
• Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
• Ability to understand Windows 10 and configure and troubleshoot PC level problems
• Ability to understand basic Windows Active Directory; user accounts and security groups
• Strong communication, written, and customer service skills
• High aptitude and willingness to learn new technologies
• A self-starter that can work with minimal supervision; highly organized
• Travel (driving) to other offices within the region as needed

Responsibilities

• Provide support on our corporate IT Helpdesk
• Install new printers/copiers/plotters and other office equipment
• Install and support enterprise applications
• Perform data maintenance and data archiving
• Assist with office moves/expansions

Benefits

• Exceptional Retirement Plan: 2-to-1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
• Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
• Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
• Professional Development: Tuition reimbursement and extensive internal training programs.
• Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree