Information Systems System Administrator

Singing River Health System • Pascagoula, MS

1d • Onsite

About The Position

The IT Systems Administrator maintains system stability, security, and performance across cloud and on-premises environments. The role administers Active Directory (AD), Entra, Virtual Desktop Infrastructure (VDI), remote access, email systems, cloud storage solutions such as OneDrive, and server infrastructure supporting the Epic electronic medical record (EMR) system. The administrator plans and executes upgrades, enhancements, and new implementations; troubleshoots and resolves technical issues; and works to minimize downtime for mission-critical systems. The position collaborates with security, networking, and applications teams to support system integrity and compliance, and requires strong problem-solving skills, technical expertise, and customer service.

Requirements

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field; applicable work experience may be accepted instead of formal education.
• At least three years of IT systems experience.
• Must obtain at least one of the listed Epic Client Systems Administrator certifications within 90 days of hire and all remaining listed Epic certifications within 12 months of hire.
• Strong problem-solving skills, technical expertise, and commitment to customer service.
• Superior customer service skills and professional etiquette.
• Strong written and verbal communication skills; ability to communicate in person and by telephone.
• Ability to work under pressure, meet deadlines, assess situations and make decisions, manage details, and multitask in complex situations.
• Ability to maintain collaborative and respectful working relationships.
• Proficient computer and keyboard skills and ability to use office technology, including MS Outlook and Word.
• Moderate to advanced knowledge and skills in Microsoft Word, Excel, and PowerPoint.
• Advanced knowledge of electronic health records, health information management systems, and other healthcare applications.
• Valid driver license and employee-provided transportation for travel throughout the SRHS service area.
• Ability to work assigned schedules, with possible changes to days off, shifts, or weekends according to hospital needs.

Nice To Haves

• Healthcare IT experience.
• Experience programming or scripting.
• Current industry-standard certifications preferred, such as Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800/AZ-801), Microsoft 365 Certified: Administrator Expert (MS-102), CompTIA Server+ or Security+, VMware Certified Professional – Data Center Virtualization (VCP-DCV), or Citrix Certified Associate – Virtualization (CCA-V).

Responsibilities

• Maintain system stability, security, and performance across cloud and on-premises environments.
• Administer Active Directory, Entra, VDI, remote access, email systems, OneDrive and other cloud storage solutions, and server infrastructure supporting Epic.
• Plan and execute system upgrades, enhancements, and new implementations.
• Troubleshoot and resolve technical issues while minimizing downtime for mission-critical systems.
• Collaborate with security, networking, and applications teams to ensure system integrity and compliance.
• Travel throughout the SRHS service area and travel out of state for education purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level