Information Systems System Administrator

Singing River Health System • Ocean Springs, MS

2d • Onsite

About The Position

The IT Systems Administrator maintains system stability, security, and performance across cloud and on-premises environments. The role administers Active Directory (AD), Entra, Virtual Desktop Infrastructure (VDI), remote access, email systems, OneDrive and other cloud storage solutions, and the server infrastructure supporting the Epic electronic medical record (EMR) system. Responsibilities include planning and executing upgrades, enhancements, and new implementations; troubleshooting and resolving technical issues; and minimizing downtime for mission-critical systems. The administrator collaborates with security, networking, and applications teams to support system integrity and compliance, and is expected to demonstrate strong technical expertise, problem-solving skills, and customer service.

The position is based across Singing River Gulfport Hospital, Singing River Ocean Springs Hospital, and Singing River Pascagoula Hospital. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with rotating on-call duty. Schedules may change based on hospital needs, including changes to days off, shifts, or weekends. The role requires travel within the SRHS service area using the employee’s own transportation, as well as out-of-state travel for education purposes.

A bachelor’s degree in Cybersecurity, Information Technology, or a related field is required, though applicable work experience may be accepted in lieu of formal education. At least three years of IT systems experience is required. Healthcare IT experience and programming or scripting experience are preferred. The employee must obtain one of the specified Epic certifications within 90 days of hire and all remaining specified Epic certifications within 12 months of hire.

Requirements

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field; applicable work experience may be accepted in lieu of formal education.
• At least three years of IT systems experience.
• Obtain at least one listed Epic Client Systems Administrator certification within 90 days of hire and all remaining listed Epic certifications within 12 months of hire.
• Strong problem-solving skills, technical expertise, and commitment to customer service.
• Strong written and verbal communication skills, attention to detail, ability to multitask, and ability to work under pressure and meet deadlines.
• Ability to maintain collaborative and respectful working relationships.
• Proficient computer and keyboard skills, including use of office technology such as telephones and fax machines, and MS Outlook and Word.
• Moderate to advanced knowledge and skills in Microsoft Word, Excel, and PowerPoint.
• Advanced knowledge of electronic health records, health information management systems, and other healthcare applications.
• Valid driver’s license and ability to provide personal transportation for travel within the SRHS service area.
• Ability to work assigned schedules, including possible changes to days off, shifts, or weekends.
• Ability to travel out of state for education purposes.
• Physical ability to sit for much of the workday, move around the office and facilities, travel to another facility, and frequently perform negligible-force lifting, carrying, pushing, or pulling.
• Ability to perform repetitive wrist, hand, and finger movements while operating standard office equipment.
• Ability to perceive normal-level sounds and make fine auditory distinctions, and to maintain close visual acuity and shift focus between a monitor and printed material.
• Ability to demonstrate sound assessment and decision-making, professional etiquette, and emotional stability when dealing with high stress levels.

Nice To Haves

• Healthcare IT experience.
• Experience programming or scripting.
• Current industry-standard certifications are preferred, such as Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800/AZ-801), Microsoft 365 Certified: Administrator Expert (MS-102), CompTIA Server+ or Security+, VMware Certified Professional – Data Center Virtualization (VCP-DCV), or Citrix Certified Associate – Virtualization (CCA-V).

Responsibilities

• Maintain system stability, security, and performance across cloud and on-premises environments.
• Administer Active Directory, Entra, VDI, remote access, email systems, cloud storage solutions such as OneDrive, and server infrastructure supporting the Epic EMR system.
• Plan and execute system upgrades, enhancements, and new implementations.
• Troubleshoot and resolve technical issues while minimizing downtime for mission-critical systems.
• Collaborate with security, networking, and applications teams to ensure system integrity and compliance.
• Provide customer service and maintain collaborative working relationships across SRHS and other organizations.
• Travel throughout the SRHS service area and travel out of state for education purposes.
• Obtain the required Epic certifications within the specified timeframes after hire.

What This Job Offers

• Job Type: Full-time