Information Systems Student Intern

KU Endowment•Lawrence, KS

14h

About The Position

The Information Systems Student Intern gains hands-on experience with enterprise technologies, business systems, cybersecurity initiatives, technical support operations, and software development processes. Depending on project needs, assignments may involve Technical Services, Cybersecurity, Technical Support, Server Systems, Microsoft 365, DevOps, Product Management, CRM, Marketing Cloud, Business Analysis, Salesforce, and related technology functions. The intern is expected to embrace KU Endowment’s core values of collaboration, curiosity, empowerment, and excellence and demonstrate support for them through professional interactions and activities. Regular and reliable attendance is essential. The role operates in a professional office environment and is largely sedentary, with some filing and related movement required. Travel between locations may be necessary for training, donor meetings, networking, events, or other work-related activities; rare travel requirements may include evenings, weekends, and out-of-town overnights. The anticipated pay rate is $14.00 per hour. Applications are reviewed beginning immediately and continue until the position is filled. Employment is contingent upon acceptable background and reference checks.

Requirements

Currently enrolled at KU in an undergraduate or graduate program in Information Systems, Computer Science, Information Technology, Cybersecurity, Management Information Systems, Business Analytics, or a related field.
Ability to adapt to new procedures and technology.
Ability to establish and maintain professional and effective working relationships inside and outside KU Endowment.
Strong analytical and problem-solving skills.
Effective verbal and written communication skills.
Ability to manage multiple assignments and meet project deadlines.
Demonstrated attention to detail and organizational skills.
Valid driver’s license.
Access to reliable transportation to travel between multiple locations for training, donor meetings, networking, events, and/or work-related activities.
Ability to respond quickly and effectively to directions and safety hazards.
Ability to observe details at close range.
Ability to communicate effectively with colleagues and the general public.
Ability to perform filing tasks, including moving files, opening filing cabinets, and bending or standing as necessary.
Ability to lift up to 50 pounds.

Nice To Haves

Completion of freshman year.
Prior coursework or experience related to information systems, software development, networking, cloud technologies, cybersecurity, business analysis, or technical support.
Experience gained through class projects, student organizations, internships, or personal technology projects.

Responsibilities

Assist with implementation, testing, documentation, and support of departmental technology projects.
Participate in project meetings, planning sessions, and status updates with Information Systems teams.
Research and analyze technology solutions, industry trends, and best practices.
Support technical services initiatives involving infrastructure, server systems, cloud technologies, and enterprise applications.
Assist with cybersecurity projects, including security awareness, vulnerability assessments, policy reviews, and compliance-related activities.
Provide technical support assistance, troubleshoot issues, and prepare end-user documentation.
Support Microsoft 365 administration, configuration, reporting, and adoption efforts.
Assist DevOps and development teams with testing, quality assurance, release processes, and process improvement initiatives.
Support Salesforce, CRM, and Marketing Cloud projects, including configuration, data validation, reporting, and user acceptance testing.
Assist Product Managers and Business Analysts with requirements gathering, process documentation, workflow analysis, and user training materials.
Create and maintain project documentation, knowledgebase articles, standard operating procedures, and presentations.
Collaborate with colleagues across departments and participate in cross-functional project teams.
Perform other duties as assigned.