Information Systems Specialist (SAP Service Parts Planning)

Caterpillar•Morton, IL

5d•Onsite

About The Position

Caterpillar’s Product Support and Logistics Division (PSLD) supports aftermarket parts distribution, integrated logistics, and global services for Caterpillar dealers and customers. The Information Systems Specialist leads the design and delivery of SAP Service Parts Planning (SPP) solutions for Caterpillar’s global parts distribution network. The role partners with business and technical teams to translate service parts planning requirements into scalable solutions covering demand management, forecasting, inventory planning, distribution requirements planning, and deployment. The specialist contributes to the transformation from SAP SCM SPP to SAP S/4HANA extended Service Parts Planning (eSPP), including modernizing capabilities, delivering enhancements, coordinating testing and releases, and ensuring solutions produce meaningful business outcomes. The position is based in Morton, Illinois, is 100% onsite, and requires up to 5% domestic and/or international travel. The schedule is first shift, Monday through Friday. Relocation and sponsorship are not offered.

Requirements

Knowledge of problem-solving approaches, tools, and techniques, with the ability to recognize, anticipate, and resolve organizational, operational, or process problems across diverse situations.
Knowledge of application design and architecture principles and practices, and ability to convert business requirements and logical models into technical application designs using appropriate methodologies, tools, and techniques.
Knowledge of requirements-analysis tools, methods, and techniques, and ability to elicit, analyze, and record functional and nonfunctional business requirements.
Knowledge of system and technology integration, including the ability to integrate and communicate among applications, databases, and technology platforms.

Nice To Haves

Extensive experience with SAP supply chain solutions, systems analysis, solution design, and enterprise application delivery.
Deep expertise in SAP SPP, including demand management, forecasting (DFIP), DRP, and deployment.
Experience supporting SAP S/4HANA transformations or migrations, including fit-gap analysis, data migration, custom-code remediation, testing, and cutover planning.
Experience with SAP S/4HANA eSPP or similar service parts planning transformations.
Strong knowledge of ABAP, BAdIs, user exits, CIF, IDocs, APIs, and SAP integrations, with the ability to evaluate designs and troubleshoot complex solutions.
Experience leading large cross-functional SAP projects and enhancements from requirements and design through testing, deployment, and production support.
Experience with service parts or aftermarket supply chains, particularly inventory planning, replenishment, forecasting, or global parts distribution.
Familiarity with complementary SAP technologies such as gATP/aATP, EWM, BTP, or Fiori.
Relevant SAP certifications, such as SAP S/4HANA Supply Chain or SAP SCM.
Strong communication and stakeholder-management skills, including the ability to explain complex technical concepts to business and technical audiences.

Responsibilities

Lead SAP SPP enhancements and strategic projects from requirements through solution design, testing, deployment, and post-release support.
Work with business and technical teams to understand service parts planning needs and translate them into scalable SAP solutions.
Design and enhance solutions for demand management, forecasting, inventory planning, distribution requirements planning (DRP), deployment, and parts supersession.
Support the transition from SAP SCM SPP to S/4HANA eSPP, including fit-gap analysis, migration planning, testing, and cutover activities.
Identify opportunities to use standard SAP capabilities, simplify customizations, and support a sustainable clean-core S/4HANA environment.
Provide technical and functional leadership across SAP SPP and integrated systems, including gATP, ECC, and EWM, in partnership with development and integration teams.
Lead testing, release readiness, and production deployment to ensure solutions meet business, performance, security, and operational requirements.
Evaluate eSPP capabilities such as advanced forecasting, predictive lead times, and inventory optimization, and identify opportunities for business adoption.
Lead resolution of complex planning, integration, and business-process issues and provide support during critical releases or production events.
Maintain solution documentation, support user adoption, and continuously improve processes based on business outcomes and system performance.