Information Systems Specialist (SAP Service Parts Planning)

Caterpillar Inc.•Morton, IL
•$128,470 - $208,770•Onsite

About The Position

Caterpillar’s Product Support and Logistics Division (PSLD) supports aftermarket parts distribution, integrated logistics, and global services for dealers and customers. The Information Systems Specialist leads the design and delivery of SAP Service Parts Planning (SPP) solutions for Caterpillar’s global parts distribution network. The role partners with business and technical teams to translate service parts planning needs into scalable solutions across demand management, forecasting, inventory planning, distribution requirements planning, and deployment. The specialist contributes to the transformation from SAP SCM SPP to SAP S/4HANA extended Service Parts Planning (eSPP), modernizing capabilities, delivering enhancements, coordinating testing and releases, and ensuring solutions achieve business outcomes. The position is based in Morton, Illinois, is 100% on-site, works first shift Monday through Friday, and requires up to 5% domestic and/or international travel. Relocation assistance and sponsorship are not offered.

Requirements

  • Knowledge of problem-solving approaches, tools, and techniques, with the ability to apply them to diverse organizational, operational, or process problems.
  • Knowledge of application design and architecture principles and practices, and ability to translate business requirements and logical models into technical application designs.
  • Knowledge of requirements-analysis tools, methods, and techniques, and ability to elicit, analyze, and document functional and non-functional requirements.
  • Knowledge of systems and technology integration and ability to integrate and communicate among applications, databases, and technology platforms.

Nice To Haves

  • Extensive experience with SAP supply chain solutions, systems analysis, solution design, and enterprise application delivery.
  • Deep expertise in SAP SPP, including demand management, forecasting (DFIP), DRP, and deployment.
  • Experience supporting SAP S/4HANA transformations or migrations, including fit-gap analysis, data migration, custom code remediation, testing, and cutover planning.
  • Experience with SAP S/4HANA eSPP or similar service parts planning transformations.
  • Strong knowledge of ABAP, BAdIs, user exits, CIF, IDocs, APIs, and SAP integrations, with the ability to evaluate designs and troubleshoot complex solutions.
  • Experience leading large cross-functional SAP projects and enhancements through requirements, design, testing, deployment, and production support.
  • Experience with service parts or aftermarket supply chains, particularly inventory planning, replenishment, forecasting, or global parts distribution.
  • Familiarity with complementary SAP technologies such as gATP/aATP, EWM, BTP, or Fiori.
  • Relevant SAP certifications, such as SAP S/4HANA Supply Chain or SAP SCM.
  • Strong communication and stakeholder-management skills, including the ability to explain complex technical concepts to business and technical audiences.

Responsibilities

  • Lead SAP SPP enhancements and strategic projects from requirements through solution design, testing, deployment, and post-release support.
  • Partner with business and technical teams to understand service parts planning needs and translate them into scalable SAP solutions.
  • Design and enhance solutions for demand management, forecasting, inventory planning, distribution requirements planning (DRP), deployment, and parts supersession.
  • Support the transformation from SAP SCM SPP to S/4HANA eSPP, including fit-gap analysis, migration planning, testing, and cutover activities.
  • Identify opportunities to use standard SAP capabilities, simplify customizations, and support a sustainable clean-core S/4HANA environment.
  • Provide technical and functional leadership across SAP SPP and integrated systems, including gATP, ECC, and EWM, in partnership with development and integration teams.
  • Lead testing, release readiness, and production deployment activities to meet business, performance, security, and operational requirements.
  • Evaluate eSPP capabilities, including advanced forecasting, predictive lead times, and inventory optimization, and assess business adoption opportunities.
  • Lead resolution of complex planning, integration, and business-process issues and support critical releases or production events.
  • Maintain solution documentation, support user adoption, and continuously improve processes based on business outcomes and system performance.

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan, including vacation, holidays, and volunteer time
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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