Information Systems Specialist I

Anaheim Union High School District • Anaheim, CA

2d • Onsite

About The Position

Under the direction of the Chief Technology Officer, performs data processing activities and communications as it relates to the student information system; provides varied and complex technical support for the application of planning/development, training, testing, operations and maintenance of the Student Information System (SIS) and ancillary systems; serves as a resource to District and school-based staff related to retrieval and input of student data; analyzes problems and troubleshoots data integrity errors; and performs other related duties as required. The Information System Specialist I classification is a journey-level class in the Information Systems Specialist series. Positions assigned to the Information Systems Analyst classification are distinguished from the Information Systems Specialist I classification in that the latter provides 1st level SIS customer/technical support whereas the Information Systems Analyst analyzes, evaluates and recommends SIS data processes to various levels of organizational staff.

Requirements

• Graduation from high school supplemented by college-level course work in computer science or related field.
• Three years of experience in data processing and using ANSI SQL 2003 or greater.
• Basic relational database concepts, principles, methods including database logical and physical design, key relationships, data types, interface navigation, etc.
• Proper handling of forms and media.
• Interpersonal skills including tact, patience and courtesy.
• Record-keeping techniques.
• Modern office practices, procedures and equipment.
• Oral and written communication skills.
• Large scale information systems, especially student information systems.
• California Longitudinal Pupil Achievement Data System (CALPADS).
• ANSI SQL 2003 or greater version.
• Account management fundamentals.
• Effective troubleshooting techniques for computer hardware and software.
• Perform a variety of duties involved in the operation of a large scale computer and the appropriate peripheral equipment.
• Manage student data collection processes specifically required for CALPADS.
• Operate a variety of equipment related to computer input and output.
• Troubleshoot and define problems with equipment and software.
• Distribute a large volume of data electronically via email, server, printed or other formats.
• Explain technical problems and recommend solutions to appropriate staff.
• Maintain records in a variety of formats such as PDF, MS Excel, MS Word, etc.
• Type at an acceptable rate of speed.
• Understand and follow oral and written instructions.
• Read, interpret software manuals, technical specifications, and operations guides.
• Establish and maintain cooperative and effective working relationships with others.
• Meet schedules and time lines.
• Demonstrate attention to detail.
• Work independently with little direction.
• Detect errors in data and material being processed and take corrective action.

Responsibilities

• Processes data requests in a variety of formats, including daily record of work performed and records associated with special requests.
• Schedules and evaluates day and evening production run status frequently to determine actual and potential slippage in schedules.
• Receives and reads requests for service and determines type of service requested.
• Analyzes production procedures and develops improved methods.
• Coordinates data processing activities and communications between Education and Information Technology department and school-site personnel.
• Develops and maintains annual calendar based on user and department deadlines and input.
• Operates, monitors and adjusts a large scale computer system and the appropriate peripheral equipment including I/O devices, printers, video display and printing terminals, optical scanner and forms handling equipment to maximize printing quality and speed.
• Prepares and routes computer output.
• Reviews finished jobs for completeness; maintains computer system operation records and logs; analyzes computer output reports and summaries for quality control and accuracy.
• Generates, prints, separates and distributes a variety of regular and special reports used for student support services functions including attendance, schedules, grades, transcripts, demographic data and tests in accordance with established timelines.
• Develop system queries and reports on the assigned SIS; run requested reports and provide specific information to District sites and administration.
• Provides technical support and training to school sites and District staff in the use of student data systems and data entry of various student records.
• Facilitates and supports school-site personnel in the daily operation of data entry.
• Serves as a resource to District and school-based staff related to retrieval and input of student data; analyzes problems and troubleshoots data integrity errors.
• Creates, modifies, tests and deletes user accounts and logins for the student data system in accordance with established procedures; reset passwords for individual accounts.
• Receives and logs incoming data requests; obtains SSIDs (Statewide Student Identifiers) and maintains current enrollment statuses for all district students in Statewide Longitudinal Data System; verifies information for accuracy and completeness.
• Maintains state reporting data and system processes including, but not limited to, Department of Education and CALPADs data file extracting, data updating, and data reviewing for submission to periodic state record requests, requirements and daily anomaly corrections.
• Assists in the electronic submission of data to the California Department of Education and the U.S. Department of Education.
• Monitors, orders, receives and maintains inventory levels of supplies and materials such as paper, printer ribbon, toner, forms and labels to ensure that department supplies and materials are adequately stocked.
• Assist with the development of security settings and roles in the SIS and other ancillary systems.
• Maintain, configures, and adjusts accounts for users in the SIS and other ancillary systems.
• Operate personal computers; lean and service equipment according to established timelines, or as needed including changing toner in printers, charging units, drums and other parts.
• Participate in quality assurance and testing by assisting programmers with testing and debugging software and hardware problems and troubleshooting any programs and operations procedures.
• Interpret verbal and written instructions.
• Read and interpret instructions from various manuals and operation guides.
• Contact vendor's agents or customer engineers to report problems with hardware or software as needed.
• Communicates with outside agencies, administrators, school site staff, to exchange information.
• Notify appropriate Education and Information Technology management staff for issues that may need to be escalated to outside technical support representatives to resolve more complex issues.
• Assure work is completed in a timely manner.
• Responds to requests from users and distribute completed data via email, hard copy, cd or other formats to appropriate staff.
• Determines responsiveness to new or altered reporting formats.
• Performs a variety of responsible and complex tasks with moderate supervision.
• Supports other Education and Information Technology Department projects as assigned.
• Attends and participates in meetings, conferences, and seminars to stay informed of new developments in managing information systems and processes.

Benefits

• 100% employer contribution towards employee and Поскольку premiums
• Sick leave, holidays, bereavement and emergency leaves.
• Public Employees Retirement System (PERS).
• Medical, dental, vision care, behavioral health and life insurance for the employees and their dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED