Information Systems Specialist 5
State of Oregon•Salem, OR
•$5,779 - $8,738•Hybrid
About The Position
As a permanent, full-time, Information Systems Specialist 5, you will provide technical support and administration for all desktops and technology systems across the department. In addition, you will provide secondary support for servers and networks. You will be the front line of customer service to staff throughout the agency and will work with other IT staff to resolve customer issues and needs. This position has the potential for hybrid-remote work; however, travel expenses to Salem for required in-person duties are not reimbursed.
Requirements
- A criminal record and driving record check must be completed that meets OPRD Criteria at the time of hire, and throughout employment.
- Maintain a valid driver’s license.
- Four (4) years of information systems experience in Desktop Support.
- An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND Two (2) years of information systems experience in Desktop Support.
- A Bachelor's degree or higher in Information Technology, Computer Science, or a related field.
- A cover letter is REQUIRED for this posting.
- Use the "My Experience" section in your Workday candidate profile to provide a detailed overview of your work history, experience, and skills, demonstrating how you meet the minimum qualifications and any of the desired attributes listed above.
Nice To Haves
- Experience with Active Directory.
- Experience providing technical support for cellular technologies.
- Proficiency in desktop administration.
- Experience providing Windows desktop support remotely.
- Outstanding customer service skills with both internal and external customers.
Responsibilities
- Provide technical support and administration for all desktops and technology systems across the department.
- Provide secondary support for servers and networks.
- Serve as the front line of customer service to staff throughout the agency.
- Work with other IT staff to resolve customer issues and needs.
Benefits
- Work/life balance
- 11 paid holidays a year
- Competitive benefits package
- Advancement and learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
