Information Systems Specialist 4

State of Oregon • Salem, OR

1d • Hybrid

About The Position

The Oregon Military Department is recruiting for an Information Systems Specialist 4 (ISS4) Desktop Support Specialist. This is a full-time LIMITED DURATION state position located in Salem/Keizer, Oregon. This position is being filled for workload only and funding is expected through September 30th, 2027. This position is represented by the American Federation of State, County and Municipal Employees’ (AFSCME) union. OMD is dedicated to diversity efforts that reinforce respectful treatment of others in the workplace. These efforts focus on identifying ways to work better together, reducing conflict by increasing understanding, improving collaboration, fostering teamwork, and increasing productivity and quality of services delivered by OMD.

Requirements

• Three (3) years of information systems experience in: Computer, networking, or communications systems and technical support.
• One (1) year of information systems experience in: Computer networking, or communications systems and technical support.
• Must have a valid driver's license or have alternative form of transportation that allows for statewide travel.
• Experience providing professional technical support in a business environment.
• Strong knowledge of windows operating systems.
• Strong knowledge of mobile operating systems.
• Proven customer service skills and experience.
• Must demonstrate ethical standards, initiative, and independent judgment on an on-going basis.
• The incumbent must be able to obtain and maintain a valid DoD Confidential Security Clearance (T3).
• Duties and responsibilities include unescorted access to restricted areas that may contain classified equipment or materials up to secret level.
• This position requires a Criminal Background Check and Criminal Justice Information System (CJIS) clearance.
• Fingerprints will be required.
• Employee is required to maintain a drug/alcohol free workplace in accordance with OMD Drug/Alcohol CPM’s, Policies, and the Statewide Drug Free Workplace Policy 50-000-01.
• Applicants must be authorized to work in the U.S without a visa sponsorship.

Nice To Haves

• An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
• Possesses certificate(s) in formal IT education.
• A valid, current DoD Confidential Security Clearance (T3).

Responsibilities

• Provide desktop administration and technical support to Distributed Learning Program Classroom computers and users.
• Provide customer assistance and day to day operations around desktop administration and support.
• Monitor networks, systems, and services for availability.
• Support ORARNG soldiers, staff, and other users of the Distributed Learning Program’s classrooms and resources operating on the army network at multiple OMD facilities.

Benefits

• Competitive and affordable health and benefits package, including excellent medical, vision and dental coverage.
• 12 Paid holidays, and personal business leave, as well as paid and accrued vacation leave and sick leave.
• Basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Learn new skills, Career Growth Opportunities, Great Team Environment, and a sense of belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree