About The Position

The Montana Legislative Services Division is hiring an Information Specialist for the 70th Legislative Session. This short-term role provides nonpartisan, independent services for the Legislature. Work is scheduled to begin January 4, 2027, and may continue through the legislative session, which is expected to end between late April and early May. Training is scheduled for December 30, 2026. The schedule varies between 7:30 a.m. and 5:30 p.m. and includes some Saturday hours. The position responds to public inquiries about the Legislature and takes telephone messages for legislators. Applicants must provide a resume to be considered; incomplete applications will not be passed on to the screening team. The Legislative Branch participates in E-Verify to confirm employment eligibility. Reasonable accommodation requests may be directed to the HR staff listed on the job listing or made through Montana Relay at 711. Montana Job Service Offices can assist with online applications. State government does not discriminate on the bases listed in the posting, including race, sex, age, disability, veteran status, or other factors unrelated to merit and qualifications.

Requirements

  • General knowledge of state government and the legislative process.
  • Good knowledge of telephone procedures.
  • Skill in using the telephone and a computer keyboard.
  • Ability to answer the telephone using appropriate etiquette and interact with the public in an extremely courteous manner.
  • Ability to input telephone messages with speed and accuracy.
  • Ability to learn computerized systems for recording and finding information.
  • Ability to learn to use information aids and select an appropriate source for answering questions.
  • Ability to speak and write standard English fluently.
  • Ability to maintain neutrality and remain calm and function under pressure, including occasional inappropriate verbal abuse from the public.
  • Education or experience in government, public speaking, and communication, in a combination equivalent to high school graduation.
  • Provide a resume; incomplete applications will not be passed on to the screening team.

Nice To Haves

  • Prior knowledge of Montana government and the legislative process.

Responsibilities

  • Answer telephone inquiries from the public concerning the Legislature using a computerized bill status information system and other information aids.
  • Take incoming telephone calls for legislators and enter messages into a computerized messaging system according to office policies.
  • Perform related duties as required.
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