Intermediate Information Services Support Analyst - Oracle

IU Health•Indianapolis, IN

6d•Hybrid

About The Position

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our IS Enterprise Analytics team in the role of Intermediate Information Services Support Analyst. This position is a full-time, hybrid role with onsite responsibilities in Indianapolis, IN. Candidates within a drivable commute distance to Indianapolis will be considered. If you're passionate about leveraging data to drive business solutions, this role offers the opportunity to make a meaningful impact within IU Health's Oracle HCM environment. You'll partner with Product Owners and HR systems teams to develop reporting and analytics solutions using Oracle SQL, BI Publisher, OTBI, and Fusion Data Intelligence. Working in an Agile environment, you'll help enhance reporting capabilities, support key business initiatives, and serve as a valued technical contributor on a highly collaborative team. Strong Oracle reporting and SQL expertise are essential for success in this role.

Requirements

Bachelor's degree preferred or equivalent experience.
3-5 years of experience required.
Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance.
Requires experience with MS Office (PowerPoint, Vizio, Word).
Requires experience facilitating/ leading requirement gathering sessions.

Nice To Haves

3-5 years’ experience in SQL
Experience in Oracle BIP, OTBI, FDI
Experience in Oracle HCM reporting

Responsibilities

Provides end user support using pertinent data and facts to identify and solve a range of moderately complex and non-standard requests and issues under moderate level of guidance and direction.
Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution.
Participates in the implementation of application upgrades and installation of new releases.
Maintains working knowledge of applications within their domain.
Contributes to the overall support knowledgebase and training to other business and IT team members.
Prioritizes and organizes own work.