Information Services Librarian

The Community Solution Education System • Portland, OR

3d • $65,000 - $75,000 • Onsite

About The Position

The Information Services Librarian supports the learning, clinical, and research needs of the University of Western States community by providing reference expertise, information literacy instruction, collection development, digital resource support, and student‑focused outreach. This role emphasizes direct patron engagement, research assistance, and programming, helping users locate, evaluate, and ethically use information in all formats. The role supports patrons whose scholarly work focuses on integrative healthcare sciences.

Requirements

• Master’s degree in Library Science from an ALA-accredited school
• Experience providing reference services and information literacy instruction (academic or clinical setting preferred).
• Experience in library management and employee supervision.
• Strong proficiency with research databases and search tools (e.g., PubMed, CINAHL, MEDLINE, PsycINFO).
• Excellent communication, interpersonal, and customer‑service skills.
• Ability to work collaboratively with diverse groups of students, faculty, and staff.
• Demonstrated problem‑solving skills and ability to adapt to changing user needs.
• Knowledge of library cataloging standards.
• Proficiency in Microsoft Word and Excel.
• Strong commitment to responsive and innovative service, and a desire to master new technologies.
• Ability to perform duties with accuracy and attention to detail.
• Excellent analytical skills and the ability to communicate clearly both orally and in writing.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to organize and prioritize tasks.
• Ability to establish and maintain effective working relationships with other employees.
• Ability to effectively deal with patron issues and conflict situations.
• Able to work independently and perform multiple tasks simultaneously.
• Ability to perform routine library duties, including occasional lifting up to 25 lbs., standing, and computer work, with or without reasonable accommodation.

Nice To Haves

• Experience supporting health sciences, chiropractic, integrative medicine, or wellness programs.
• Familiarity with learning management systems and instructional design tools (Canvas, Panopto, LibGuides, etc.).
• Experience creating digital instructional materials or designing user‑focused online content.
• Evidence of outreach, programming, or community engagement work.
• Working knowledge of current standards and protocols used in library cataloguing and records systems.
• Advanced knowledge of computer databases, networking software, and integrated library systems (ExLibris, Bibliotheca, OpenAthens).

Responsibilities

• Provide in‑depth, high‑quality reference and research assistance to students, faculty, clinicians, and staff, in person and online.
• Guide users in identifying, accessing, and evaluating scholarly and clinical information resources.
• Offer support for literature searches, evidence‑informed practice, and research methodologies.
• Select and recommend materials in assigned subject areas, ensuring collections remain current, diverse, and aligned with curricular and clinical needs.
• Assist with weeding projects to maintain a relevant, high‑quality collection.
• Provide faculty and student advisory services, recommending databases, books, media, and digital resources based on user needs.
• Support the maintenance and usability of library digital platforms, including databases, research guides, institutional repositories, and the library website (content‑side support, not systems administration).
• Troubleshoot user access issues to e‑resources, escalating to appropriate staff or system personnel when needed.
• Stay current with emerging instructional technologies and digital research tools.
• Develop and deliver outreach programs, workshops, and engagement activities that promote library resources and services.
• Build relationships with faculty, student groups, and academic programs to understand and support evolving information needs.
• Represent the library at campus events, orientations, and community‑building initiatives.
• Manage library supplies inventory and purchasing.
• Provide service desk coverage as part of the library services team.
• Manage cataloging processes, in collaboration with our system library team and campus library staff.
• Assist in maintaining catalog accuracy through basic data updates.
• Support a welcoming, inclusive environment for all library visitors.
• Works in collaboration with the director to develop and maintain university library policies.
• Works in collaboration with the director to manage the AC-Library unit budget.
• Provide supportive supervision of library staff and student workers to advance their professional skills and performance.
• In coordination with the director, establish yearly goals and performance indicators for the unit and staff.
• Complete year-end performance reviews.
• Serves as the university’s designated copyright officer, providing leadership and oversight for campus-wide copyright compliance and education.
• Advises faculty, staff, and students on the responsible use of copyrighted materials, including fair use, permissions, licensing, and the management and dissemination of scholarly works.
• Collaborates with university legal counsel to interpret copyright law, assess institutional risk, and ensure compliance with federal regulations and university policies.
• Other Duties as Assigned

Benefits

• Comprehensive benefits package including employer sponsored health, dental and vision insurance plan options.
• 403(b) retirement plan with up to 10% match after one year of employment.
• Tuition waiver eligibility after one year of employment.
• Free and reduced cost care in the campus health center for employees and their immediate family members.
• Paid vacation, sick, wellness time and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager