Information Security Engineer - Security Operations

Williams-Sonoma•Rocklin, CA
•Onsite

About The Position

As an Information Security Engineer in Security Operations, you will provide Level 2 operational support for enterprise security tools and platforms. You will help maintain, monitor, and improve the health of security systems, partnering with engineering and IT teams to resolve issues and enhance the organization's security posture. The role is part of the Cyber Security organization, which protects company information assets and supports critical security infrastructure. Security Operations focuses on the stability, performance, and ongoing support of enterprise security tools and services, reducing risk and protecting the confidentiality, integrity, and availability of company systems and data through operational support, continuous improvement, and cross-functional collaboration. The position is onsite in the Rocklin, California or San Francisco, California office Monday through Thursday. Williams-Sonoma, Inc. does not offer immigration sponsorship for this role, and it is not eligible for relocation assistance. The expected starting pay range is $105,000–$125,000; actual pay depends on experience and other job-related factors permitted by law. Compensation may also include benefits, paid time off, merit, and bonus opportunities.

Requirements

  • At least 3 years of experience in information security, IT operations, or a related field.
  • Bachelor's degree in Computer Science or a related field, or equivalent work experience.
  • Foundational understanding of security principles and practices.
  • Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms.
  • Working knowledge of Windows and Linux systems.
  • Basic understanding of networking concepts, including DNS, DHCP, TCP/IP, and SSL/TLS.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work collaboratively in a cross-functional environment.
  • Must work onsite in the Rocklin, CA or San Francisco, CA office Monday through Thursday.

Nice To Haves

  • Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea.
  • Experience with scripting languages such as Python or PowerShell, or similar.
  • Familiarity with incident response or security operations workflows.

Responsibilities

  • Provide Level 2 support for security tools, including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea.
  • Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) when needed.
  • Perform system maintenance, including patching, upgrades, and configuration updates.
  • Support vulnerability scanning processes and track remediation efforts with technology teams.
  • Troubleshoot system alerts, integration issues, and performance concerns.
  • Partner with DevOps, IT, and Security Engineering teams to support secure configurations and best practices.
  • Document procedures, configurations, and operational runbooks.
  • Identify process-improvement opportunities and contribute to operational efficiency initiatives.

Benefits

  • Generous discount on all WSI brands.
  • 401(k) plan and other investment opportunities.
  • Paid vacations, holidays, and time off to volunteer.
  • Health benefits, including dental and vision insurance and same-sex domestic partner benefits.
  • Tax-free commuter benefits.
  • Wellness program supporting physical, financial, and emotional health.
  • In-person and online learning opportunities through WSI University.
  • Cross-brand and cross-function career opportunities.
  • Resources for self-development.
  • Advisor (Mentor) program.
  • Career development workshops, learning programs, and speaker series.
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