Information Security Engineer - Security Operations

Williams-Sonoma•Rocklin, CA

6h•Onsite

About The Position

The Information Security Engineer – Security Operations provides Level 2 operational support for enterprise security tools and platforms. The role maintains, monitors, and improves security systems, partnering with engineering and IT teams to resolve issues and strengthen the organization’s security posture. The Security Operations team supports critical security infrastructure and works to protect the confidentiality, integrity, and availability of company systems and data through operational support, continuous improvement, and cross-functional collaboration. The position is onsite in the Rocklin, California, or San Francisco, California, office Monday through Thursday.

Requirements

Three years of experience in information security, IT operations, or a related field.
Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
Foundational understanding of security principles and practices.
Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms.
Working knowledge of Windows and Linux systems.
Basic understanding of networking concepts, including DNS, DHCP, TCP/IP, and SSL/TLS.
Strong troubleshooting and problem-solving skills.
Ability to work collaboratively in a cross-functional environment.

Nice To Haves

Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea.
Experience with scripting, such as Python, PowerShell, or similar.
Familiarity with incident response or security operations workflows.

Responsibilities

Provide Level 2 support for security tools, including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea.
Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) as needed.
Perform system maintenance, including patching, upgrades, and configuration updates.
Support vulnerability scanning processes and track remediation efforts with technology teams.
Troubleshoot system alerts, integration issues, and performance concerns.
Partner with DevOps, IT, and Security Engineering teams to ensure secure configurations and best practices.
Document procedures, configurations, and operational runbooks.
Identify opportunities for process improvement and contribute to operational efficiency initiatives.

Benefits

A generous discount on all WSI brands.
A 401(k) plan and other investment opportunities.
Paid vacations, holidays, and time off to volunteer.
Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
Tax-free commuter benefits.
A wellness program supporting physical, financial, and emotional health.
In-person and online learning opportunities through WSI University.
Cross-brand and cross-function career opportunities.
Resources for self-development.
Advisor (Mentor) program.
Career development workshops, learning programs, and speaker series.
Compensation may include benefits, paid time off, merit, and bonus opportunities.