Information Security Engineer - Security Operations
About The Position
The Information Security Engineer – Security Operations is part of the Cyber Security organization, which protects company information assets and supports critical security infrastructure. The Security Operations team maintains the stability, performance, and ongoing support of enterprise security tools and services. The role provides Level 2 operational support for enterprise security tools and platforms, maintaining, monitoring, and improving security systems in partnership with engineering and IT teams. The position is based onsite in the Rocklin, California, or San Francisco, California, office Monday through Thursday.
Requirements
- Three years of experience in information security, IT operations, or a related field.
- Bachelor's degree in Computer Science or a related field, or equivalent work experience.
- Foundational understanding of security principles and practices.
- Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms.
- Working knowledge of Windows and Linux systems.
- Basic understanding of networking concepts, including DNS, DHCP, TCP/IP, and SSL/TLS.
- Strong troubleshooting and problem-solving skills.
- Ability to work collaboratively in a cross-functional environment.
- Must work onsite in the Rocklin, CA, or San Francisco, CA, office Monday through Thursday.
Nice To Haves
- Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea.
- Experience with scripting, such as Python, PowerShell, or similar.
- Familiarity with incident response or security operations workflows.
Responsibilities
- Provide Level 2 support for security tools including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea.
- Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) as needed.
- Perform system maintenance activities, including patching, upgrades, and configuration updates.
- Support vulnerability scanning processes and track remediation efforts with technology teams.
- Assist in troubleshooting system alerts, integration issues, and performance concerns.
- Partner with DevOps, IT, and Security Engineering teams to ensure secure configurations and best practices.
- Document procedures, configurations, and operational runbooks.
- Identify opportunities for process improvement and contribute to operational efficiency initiatives.
Benefits
- A generous discount on all WSI brands.
- A 401(k) plan and other investment opportunities.
- Paid vacations, holidays, and time off to volunteer.
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
- Tax-free commuter benefits.
- A wellness program supporting physical, financial, and emotional health.
- In-person and online learning opportunities through WSI University.
- Cross-brand and cross-function career opportunities.
- Resources for self-development.
- Advisor (Mentor) program.
- Career development workshops, learning programs, and speaker series.
- Merit and bonus opportunities may be included in compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
