Information Security Engineer - Security Operations

Williams-Sonoma•San Francisco, CA
•$105,000 - $125,000•Onsite

About The Position

The Information Security Engineer - Security Operations is part of the Cyber Security organization, which protects the company's information assets and supports critical security infrastructure. The Security Operations team maintains the stability, performance, and ongoing support of enterprise security tools and services used across the organization. The role provides Level 2 operational support for enterprise security tools and platforms, maintaining, monitoring, and improving system health while partnering with engineering and IT teams to resolve issues and improve security posture. The role is onsite in the Rocklin, California, or San Francisco, California, office Monday through Thursday. The expected starting pay range is $105,000–$125,000; actual pay depends on experience and other job-related factors permitted by law. Compensation may also include benefits, paid time off, merit, and bonus opportunities. The company does not provide relocation assistance or sponsor employment-based immigration for this position.

Requirements

  • Three years of experience in information security, IT operations, or a related field.
  • Bachelor's degree in Computer Science or a related field, or equivalent work experience.
  • Foundational understanding of security principles and practices.
  • Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms.
  • Working knowledge of Windows and Linux systems.
  • Basic understanding of networking concepts, including DNS, DHCP, TCP/IP, and SSL/TLS.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work collaboratively in a cross-functional environment.

Nice To Haves

  • Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea.
  • Experience with scripting, such as Python, PowerShell, or similar.
  • Familiarity with incident response or security operations workflows.

Responsibilities

  • Provide Level 2 support for security tools including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea.
  • Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) as needed.
  • Perform system maintenance activities, including patching, upgrades, and configuration updates.
  • Support vulnerability scanning processes and track remediation efforts with technology teams.
  • Troubleshoot system alerts, integration issues, and performance concerns.
  • Partner with DevOps, IT, and Security Engineering teams to support secure configurations and best practices.
  • Document procedures, configurations, and operational runbooks.
  • Identify opportunities for process improvement and contribute to operational efficiency initiatives.

Benefits

  • Generous discount on all WSI brands.
  • 401(k) plan and other investment opportunities.
  • Paid vacations, holidays, and time off to volunteer.
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
  • Tax-free commuter benefits.
  • Wellness program supporting physical, financial, and emotional health.
  • In-person and online learning opportunities through WSI University.
  • Cross-brand and cross-function career opportunities.
  • Resources for self-development.
  • Advisor (Mentor) program.
  • Career development workshops, learning programs, and speaker series.
  • Merit and bonus opportunities may be included in compensation.
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