Information Resources Demand Coordinator, Temporary

UT Southwestern Medical Center • Dallas, TX

13d • Hybrid

About The Position

Works under minimum supervision to provide administrative and operational guidance and direction for department(s) across the organization. This is a temporary assignment with an initial 1 year assignment length- there is an opportunity to transition to a permanent role based on performance. This role is hybrid, with two days in office expected.

Requirements

• 5 years progressively responsible, related experience.

Nice To Haves

• Bachelor's Degree in related field.
• ServiceNow experience
• Demand, intake, or project management experience

Responsibilities

• Managing and facilitating the intake, assessment, and prioritization of new information systems acquisition demands across the institution.
• Serving as a critical link between business stakeholders, Information Resources, and the PPM function, ensuring that all incoming requests are accurately captured, evaluated, and aligned with strategic objectives.
• Supporting governance processes by maintaining the demand pipeline, coordinating reviews, and ensuring transparency in decision-making.
• Working closely with demand managers, program managers, portfolio owners, resource managers, and business leaders to analyze demand requirements, validate business cases, and assist in capacity planning.
• May supervise and manage special projects/programs as needed.
• May supervise, hire, train, provide work direction, and problem-solving assistance for employees within the department.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level