Information Management Data Coordinator Associate

Enterprise•St. Louis, MO
•Hybrid

About The Position

The Information Management Data Coordinator Associate supports basic requests to load and maintain data for public and contracted product setup across rental operating systems and multiple lines of business. The role conducts audits, updates system details, uploads supporting documents and data, interprets basic contract language for system processing, and provides customer service and basic troubleshooting to internal customers and third-party partners. The position is based in person at Enterprise Mobility's Group 76 Administrative Offices in Maryland Heights/Weldon Spring, St. Louis, Missouri. After 90 days, a hybrid schedule may be available. The schedule is Monday through Friday, with a start time between 7:00 a.m. and 9:00 a.m. Central Time. Starting pay is $18.38 per hour.

Requirements

  • Must be authorized to work in the United States and must not require current or future work authorization sponsorship.
  • Must be at least 18 years old.
  • High school diploma or GED required.
  • At least 1 year of professional work experience.
  • Must live in Missouri in the St. Louis area or surrounding area.
  • Must be willing and able to travel to the St. Louis offices weekly as needed.
  • Must meet the listed work-from-home qualifications.
  • Must have access to a cell phone for security information authentication.
  • Must have a USB headset with microphone; a computer is provided.
  • Must have reliable, consistent high-speed internet from a cable or fiber provider, with at least 10 Mbps upload and 100 Mbps download.
  • Satellite internet and 5G home internet, cellular, Wi-Fi, or hotspot services are not supported.
  • The application address must be the applicant's current, accurate permanent address.

Responsibilities

  • Use available resources to conduct timely audits, log and communicate findings, and identify trends for basic-level accounts across supported business lines.
  • Accurately update details in relevant systems and work toward desired performance levels.
  • Accurately and completely upload required documents and data for basic-level requests, including worksheets, checklists, templates, and other documents.
  • Communicate updates, changes, and notable trends to management.
  • Understand, interpret, and translate basic contract language into system language for accurate loading, processing, and auditing.
  • Provide customer service and communicate effectively with internal customers, third-party partners, and other internal departments.
  • Apply a basic understanding of supported teams' workflows to answer questions, troubleshoot basic issues, develop solutions for business needs, and provide insights.
  • Build knowledge of systems used by the team.

Benefits

  • Paid time off
  • Health, dental, and vision insurance
  • Life insurance
  • Prescription coverage for employees scheduled for 30 or more hours
  • Employee discounts on car rentals, car purchases, and other offerings
  • 401(k) retirement plan with company match and profit sharing
  • Educational assistance for full-time employees scheduled for 40 or more hours
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