Information Governance Analyst

Husch Blackwell • Milwaukee, WI

4d • $42,000 - $132,000 • Hybrid

About The Position

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Information Governance Analyst position. This position may be filled onsite, hybrid, or remotely from any Husch Blackwell office.

The Information Governance Analyst supports our IG strategy including the Information Lifecycle Management of all Client and Firm assets. Evaluates, designs, recommends, creates and implements/improves IG processes and systems. Performs analytical or interpretive tasks. Develops and manages planning and tracking of projects to ensure that goals and objectives are accomplished. Utilizes project management tools and methodologies which includes providing communication between stakeholders and team members to meet project requirements and timelines. Responsibilities may include recommendations of process and system improvements, facilitating problem resolution, creating process improvement documentation, writing procedures, training and understanding and maintaining software systems. Essential functions include:

Analyzes detailed functional requirements
Designs and recommends process improvements and systems enhancements
Documents analysis results and recommendations. Begins to use tools such as process flow diagrams, swimlane diagrams, system specifications, etc.
Create/maintain process documentation for related applications and associated workflow procedures
Responds to user issues and requests routed by the Help Desk Analysts
Provides unit and integration testing by providing test plan recommendations and executing written test plans
Provides input for training plans and advises and trains users on proper and effective use of new and existing processes and systems
Provides knowledge regarding governance, ethics and security/privacy
Manages projects:
With assistance manages single-site projects
Develops and implements project plans which includes managing timelines, costs and quality, scheduling project meetings, setting agendas, preparing and communicating project status
Prepares analytical reports and provides project updates to the appropriate person(s) throughout all phases of the project including project close-out
Leads and facilitates project team meetings
Defines and prioritizes tasks with input from others
Works with peers to coordinate and complete project tasks
Provides measurements and controls that validate process improvements
Has expertise in all of our IG systems and can leverage this knowledge when improving processes or maintaining systems
Develops and implements IG policies, procedures and processes that provide security & confidentiality, improve client service, reduce liability, improve efficiencies and reduce costs.
Continually improves our ILM in the areas of information asset creation, storage, management and disposition.
Works as a team with the firms Risk Management Team, Compliance officer, General Counsel and IT Security Team.
Assists with client audits
Provides subject matter expertise for IG initiatives
Implement ethical walls and legal holds for all data assets

OFFICE DUTIES WHEN APPLICABLE

Sorts, classifies, and files various media types.
Answers department Help Line and respond to email requests.
Retrieves and distributes requested files or filing.
Prepares additional sub-files within the file classification plan.
Prepares and indexes material for transfer to off-site storage. Creates and maintains electronic and imaged records. Includes the preparation of physical documents, scanning and profiling.
Administers the transfer of physical and electronic client files outside of the firm, including documentation and review.
Supporting the IG functions of Mail Scans
Performs other duties as required.

ONBOARDING FOCUS

This position is responsible for assisting in the onboarding of files and data for new attorneys and clients. These duties include:

Receiving and logging incoming data
Importing data to approved repositories, including metadata uploads
Meeting with attorneys and support staff to understand file mapping and priorities
Provide status updates to key stakeholders
Coordinate with other law firms to receive data, monitor progress and resolve issues
Position requires a high level of technical aptitude, including expertise in Excel

Requirements

• 2-year degree required; 4-year degree preferred or commensurate professional and educational experience
• 3 years’ relevant experience required
• Excellent analytical skills required
• Demonstrated leadership in managing small to medium projects
• Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Project and Visio), general database systems and technology in general
• Position requires a high level of technical aptitude, including expertise in Excel

Nice To Haves

• Experience mapping functional business requirements into a business system solution preferred
• Knowledge of Electronic Management Systems preferred

Responsibilities

• Supports our IG strategy including the Information Lifecycle Management of all Client and Firm assets.
• Evaluates, designs, recommends, creates and implements/improves IG processes and systems.
• Performs analytical or interpretive tasks.
• Develops and manages planning and tracking of projects to ensure that goals and objectives are accomplished.
• Utilizes project management tools and methodologies which includes providing communication between stakeholders and team members to meet project requirements and timelines.
• Recommends process and system improvements.
• Facilitates problem resolution.
• Creates process improvement documentation.
• Writes procedures.
• Trains users on proper and effective use of new and existing processes and systems.
• Understands and maintains software systems.
• Analyzes detailed functional requirements.
• Designs and recommends process improvements and systems enhancements.
• Documents analysis results and recommendations.
• Creates/maintains process documentation for related applications and associated workflow procedures.
• Responds to user issues and requests routed by the Help Desk Analysts.
• Provides unit and integration testing by providing test plan recommendations and executing written test plans.
• Provides input for training plans.
• Advises users on proper and effective use of new and existing processes and systems.
• Provides knowledge regarding governance, ethics and security/privacy.
• Manages projects: With assistance manages single-site projects.
• Develops and implements project plans which includes managing timelines, costs and quality, scheduling project meetings, setting agendas, preparing and communicating project status.
• Prepares analytical reports and provides project updates to the appropriate person(s) throughout all phases of the project including project close-out.
• Leads and facilitates project team meetings.
• Defines and prioritizes tasks with input from others.
• Works with peers to coordinate and complete project tasks.
• Provides measurements and controls that validate process improvements.
• Has expertise in all of our IG systems and can leverage this knowledge when improving processes or maintaining systems.
• Develops and implements IG policies, procedures and processes that provide security & confidentiality, improve client service, reduce liability, improve efficiencies and reduce costs.
• Continually improves our ILM in the areas of information asset creation, storage, management and disposition.
• Works as a team with the firms Risk Management Team, Compliance officer, General Counsel and IT Security Team.
• Assists with client audits.
• Provides subject matter expertise for IG initiatives.
• Implements ethical walls and legal holds for all data assets.
• Sorts, classifies, and files various media types.
• Answers department Help Line and respond to email requests.
• Retrieves and distributes requested files or filing.
• Prepares additional sub-files within the file classification plan.
• Prepares and indexes material for transfer to off-site storage.
• Creates and maintains electronic and imaged records.
• Includes the preparation of physical documents, scanning and profiling.
• Administers the transfer of physical and electronic client files outside of the firm, including documentation and review.
• Supports the IG functions of Mail Scans.
• Performs other duties as required.
• Assists in the onboarding of files and data for new attorneys and clients.
• Receives and logs incoming data.
• Imports data to approved repositories, including metadata uploads.
• Meets with attorneys and support staff to understand file mapping and priorities.
• Provides status updates to key stakeholders.
• Coordinates with other law firms to receive data, monitor progress and resolve issues.

Benefits

• medical and dental coverage
• life insurance
• short-term and long-term disability insurance
• pre-tax flexible spending account for certain medical and dependent care expenses
• employee assistance program
• Paid Time Off
• paid holidays
• participation in a retirement plan program after meeting eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree