Industrial Services Supervisor

Clean Harbors•Canal Fulton, OH

About The Position

HPC-Industrial, powered by Clean Harbors, is hiring a Supervisor IS (Industrial Services) to work at a customer location. The role leads two or more crews by planning, organizing, and coordinating daily service-line operations. It is responsible for proper equipment operation, operational efficiency at the work site, timely and accurate job documentation, compliance with company policies and procedures, and maintaining and improving customer relations through quality, timely industrial cleaning services. The Supervisor IS represents HPC-Industrial and builds ongoing working relationships with clients and customers. The role also supports industrial cleaning and plant operations through crew instruction and training, job and equipment readiness, equipment inspection and maintenance, customer updates, paperwork and manifest handling, load scheduling, and coordination of roll-off logistics. The supervisor may schedule jobs and crews, dispatch crews on nights and weekends, and act as Operations Manager or Branch Manager when requested. HPC-Industrial is a Clean Harbors company providing industrial cleaning and environmental services across North America. The company describes its focus as safety, people, growth, service, and performance, and says its mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials.

Requirements

  • At least 5 years of experience in the industrial cleaning industry.
  • Demonstrated knowledge, skills, and ability in people management.
  • Strong knowledge of operating equipment used in the service line.
  • Ability to comprehend written and spoken English, including understanding safety training and responding to emergency instructions.
  • Strong Microsoft Office, Outlook, and Excel skills.
  • Experience with Win Web (HPC software).
  • Attention to detail and strong organizational skills.
  • Valid driver's license; additional requirements of the company driving policy apply when driving a company or personal vehicle on company business.
  • Specific vocational preparation, including classroom safety training, on-the-job training, and essential experience gained in other jobs.
  • Knowledge of emergency equipment operation, such as fire extinguishers.
  • RCRA certificates.
  • Ability to provide a Federal Transportation Workers Identification Credential (TWIC) if required.

Nice To Haves

  • Prior supervisory experience.
  • Mechanical aptitude and experience troubleshooting equipment.
  • Microsoft Access experience.
  • CDL, forklift, and backhoe certifications to assist with plant operations as needed.
  • OSHA certification may be required.

Responsibilities

  • Plan, lead, organize, and coordinate the daily operations of two or more service-line crews.
  • Instruct, direct, assist, and provide feedback to crew members so work meets client requirements and company policies, practices, and procedures.
  • Enforce company employee policies and remove employees from a job when required.
  • Schedule jobs and crews when needed.
  • Dispatch crews based on calls received on nights and weekends when needed.
  • Act as Operations Manager or Branch Manager when requested.
  • Review work orders and ensure required equipment is available and operational before work begins.
  • Inspect equipment and the general work area before jobs; correct deficiencies that could cause accidents, injuries, lost productivity, equipment damage, or failure to meet client requirements.
  • Inform clients about job status and client requirements as needed.
  • Perform preventative and corrective equipment maintenance when required.
  • Complete appropriate paperwork, including service receipts, and submit it to designated management.
  • Train Technicians and Operators on equipment operation, service-line processes, and required paperwork.
  • Operate service-line equipment, including chemical, hydro-blasting, painting, blasting, and vacuum equipment, in accordance with training and safety procedures.
  • Calculate load weights for manifest completion.
  • Issue manifests according to waste stream, transporter, TSDF, and purchase order.
  • Maintain the filing system for issued and returned manifests.
  • Assist HPC drivers with Win Web ticket entries as needed.
  • Schedule pit loads at TSDFs.
  • Assist with coordinating roll-off logistics, including moves, re-spots, and deliveries.
  • Conduct weekly inspections.
  • Inspect roll-offs and coordinate with the vacuum truck supervisor for water and oil removal.
  • Perform other duties as assigned.

Benefits

  • Competitive wages.
  • Comprehensive health benefits coverage after 30 days of full-time employment.
  • Group 401(k) with company matching component.
  • Employee Stock Purchase Plan (U.S. only).
  • Generous paid time off.
  • Company-paid training.
  • Tuition reimbursement.
  • Opportunities for growth and development throughout employees' careers.
  • Positive and safe work environments.
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