Industrial Service Manager
BHS Corrugated & Robotics•Indianapolis, IN
•$110,000 - $130,000•Onsite
About The Position
BHS Corrugated North America is seeking an experienced Industrial Service Manager to lead their Digital Print service operation at a customer manufacturing facility in Indianapolis, IN. This leadership role involves being the primary liaison between BHS and the customer, managing a team of technicians and specialists to ensure maximum equipment uptime, print quality, and operational performance. The ideal candidate will enjoy leading technical teams, solving complex equipment challenges, and building strong customer relationships.
Requirements
- Previous experience leading technical service teams in a manufacturing or industrial environment
- Strong leadership and customer relationship management skills
- Experience supervising technicians or maintenance personnel
- Knowledge of industrial electrical and mechanical systems, PLC-controlled equipment, and preventive maintenance
- Excellent troubleshooting and root-cause analysis skills
- Strong communication, organizational, and problem-solving abilities
- Ability to travel occasionally for training and corporate initiatives
Nice To Haves
- Experience with digital printing, corrugated manufacturing, inkjet technology, or industrial production equipment
Responsibilities
- Lead all onsite BHS Digital Print service activities
- Supervise, coach, and develop onsite technicians and support personnel
- Serve as the primary customer contact for service operations and escalations
- Drive equipment uptime, print quality, and overall operational performance
- Manage preventive maintenance programs and maintenance planning
- Coordinate resources across Engineering, Field Service, Help Desk, and Product Management
- Analyze equipment performance, downtime, and quality metrics to identify improvement opportunities
- Lead continuous improvement initiatives that increase productivity and customer satisfaction
- Participate in production meetings and present performance and KPI updates to customer leadership
- Ensure compliance with safety standards and contractual service commitments
Benefits
- Competitive salary and annual bonus opportunity
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid Time Off and paid holidays
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
