Industrial Service Technician

Custom Air Products & Services Inc•Houston, TX

5d•$22 - $28•Onsite

About The Position

Custom Air Products & Services, Inc. (CAPS) is a Houston-based, full-service HVAC company specializing in the design, fabrication, installation, and servicing of industrial and commercial air conditioning and heating systems. Since 1996, CAPS has built a reputation for delivering high-quality, custom-engineered solutions to customers across a wide range of industries. With a team of skilled professionals and multiple Texas-based facilities, CAPS provides end-to-end capabilities including HVAC manufacturing, mechanical field services, and parts distribution. As part of AirX Climate Solutions, we are committed to safety, quality, and customer satisfaction—creating a team-oriented environment where employees can grow, contribute, and support essential operations across the industries we serve. We are currently seeking an Industrial Service Technician to add to our growing team. The Industrial Service Technician provides responsive service to CAPS Industrial and Commercial customers. This role is responsible for diagnosing, troubleshooting, repairing, and maintaining a wide variety of HVAC/R systems, including both comfort and process equipment in classified and non-classified environments. Equipment serviced may include refrigeration systems, ice machines, air conditioning units, electric motors, heating systems, heat pumps, hermetic compressors, furnaces, boilers, chillers, VFDs, ventilation systems, economizers, pressurization systems, and humidity control equipment.

Requirements

Clean background, drug-free, and acceptable driving record
Dependable, punctual, and team-oriented
Strong knowledge of industrial HVAC systems including DX, chilled water, pressurization, and scrubber systems
Ability to diagnose, repair, and service comfort and process HVAC/R systems up to 50 tons
Experience with chillers, boilers, steam systems, and refrigeration equipment
Experience with pneumatic and digital control systems
Familiarity with ice machines and classified or hazardous environments
Ability to read and interpret schematics, blueprints, and technical drawings
Knowledge of industrial safety standards, regulations, and best practices
Excellent customer service and communication skills
Ability to work independently while contributing to a team environment
Strong troubleshooting skills with a focus on getting the job done right the first time
Flexible to work varying schedules, including on-call rotations, based on customer demand
Safety-oriented mindset
Basic computer skills and ability to work within mobile/app-based service software
EPA Universal Certification
Basic Safety Certification (HASC or ISTC)
TWIC Card (or ability to obtain)

Responsibilities

Diagnose, repair, and maintain heating, cooling, refrigeration, and ventilation systems in industrial and commercial environments
Troubleshoot complex system issues, identify root causes, and implement effective solutions
Calibrate systems to manufacturer specifications and ensure optimal system performance
Communicate clearly with customers regarding issues, solutions, and recommended repairs
Document job details including equipment information, test readings, and jobsite photos
Coordinate with dispatch to manage schedules and ensure timely job completion
Travel to job sites and maintain communication regarding delays or changes
Participate in an on-call rotation to support emergency service needs (nights/weekends)
Maintain company vehicle, including inspections, cleanliness, and reporting mechanical issues
Ensure vehicle is properly stocked with tools, parts, and safety equipment
Utilize field service software and maintain accurate service records
Participate in ongoing training to stay current on industry technologies and best practices