Industrial Operations Business Solutions Analyst

Airgas • Houston, TX

3d • Onsite

About The Position

The Business Solutions Analyst serves as a strategic lynchpin for the Industrial OT department, bridging the gap between technical telemetry operations and enterprise-level digital initiatives. This role is primarily responsible for the project management and field adoption of digital tools, specifically the Innovaptive Field Service Tablet (FST) deployment, support of customer-facing platforms such as the MyInstallation Portal, and coordination of OT Cybersecurity (OPC) compliance functions across North American operations. We are looking for a process-oriented, data-driven professional who can manage complex project lifecycles, coordinate cross-functional audits, and ensure the integrity of industrial asset data within enterprise systems like SAP.

Requirements

• High School Diploma and/or IT relevant technical background required
• 3-5 years of experience working with operational data, telemetry systems, or time-series data preferred.

Responsibilities

• Digital Adoption & Field Enablement
• FST Leadership: Lead field adoption, user training, and ongoing support for mWorkorder and mInventory applications to improve field efficiency.
• Vendor & IT Partnership: Partner with IT and vendors to resolve issues and enhance functionality.
• Training & SOPs: Facilitate technical and administrative training for internal OT/IT and customer-facing systems while reviewing and updating Standard Operating Procedures (SOPs).
• Cybersecurity, Compliance & Asset Integrity
• OT Cybersecurity (OPC) Coordination: Project manage the OT Cybersecurity compliance mandate, manage audit calendars, track documentation, and coordinate with local compliance leads.
• Standards Enforcement: Support the rollout and enforcement of cybersecurity standards across installations.
• SAP Asset Management: Ensure all industrial assets are accurately reflected in enterprise systems for predictive maintenance and support business process changes for migration projects.
• Data Analytics & Strategic Project Management
• Advanced Reporting: Support the development of critical Power BI operational dashboards, team KPIs, and transform raw telemetry data into actionable insights.
• IIoT Integration: Enable access to and utilization of Industrial IoT (IIoT) or time-series data for analytics and reporting purposes.
• Cross-Functional Initiatives: Support and coordinate key OT initiatives, including system harmonization and digital platform integrations, while driving process improvements and automation.

Benefits

• We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
• Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees