Solutions Analyst, Business Operations, Dealer Solutions
J.D. Power•Troy, AL
•$70,500 - $80,000•Remote
About The Position
This is an individual-contributor role within the Business Operations group, supporting the Dealer Solutions team. Business Operations acts as a central point to ensure the Dealer Solutions team remains connected, organized, and disciplined. The Analyst will contribute to this by creating and maintaining financial reports, monitoring the new product development process to keep teams aligned, and executing ad hoc projects across various Dealer Solutions teams.
Requirements
- Relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location
Responsibilities
- Maintain the weekly sales pipeline report and forecast
- Track KPI for each Dealer Solutions team
- Work closely with Customer Solutions to aggregate and analyze customer needs, usage data, and feedback across all four solution areas and ~27 in-scope products
- Partner with Dealer Solutions and Product Managers to translate findings into prioritized roadmap milestones and clear requirements
- Maintain a single, de-duplicated backlog of cross-area requests and track them to delivery
- Produce reporting and dashboards that give Dealer Solution leaders and leadership a shared view of the product development process
- Ensure accuracy of pipeline and KPI reporting
- Ensure quality and timeliness of roadmap requirements delivered to Product
- Drive reduction in duplicate/overlapping requests reaching Product
- Drive and sustain adoption of shared reporting by solution leaders; cycle time from request to roadmap decision
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
