Solutions Analyst, Business Operations, Dealer Solutions

JD Power•Troy, MI

1d•Remote

About The Position

This individual contributor role supports the Dealer Solutions team within the Business Operations group. Business Operations acts as a central point to keep the Dealer Solutions team connected, organized, and disciplined. The Analyst will contribute to this by creating and maintaining financial reports, monitoring the new product development process to ensure Dealer Solutions, Product, and Marketing stay on track, and executing ad hoc projects that involve multiple Dealer Solutions teams (e.g., Sales, Customer Success). This role will drive operational excellence by providing insights, coordination, and project support to keep teams aligned and executing effectively. The Analyst will deliver impactful financial reporting, ensure product initiatives progress across teams, and support cross-functional projects to enhance business performance and advance strategic priorities.

Requirements

Relevant skills
Education
Qualifications
Experience

Responsibilities

Maintain the weekly sales pipeline report and forecast
Track KPI for each Dealer Solutions team
Work closely with Customer Solutions to aggregate and analyze customer needs, usage data, and feedback across all four solution areas and ~27 in-scope products
Partner with Dealer Solutions and Product Managers to translate findings into prioritized roadmap milestones and clear requirements
Maintain a single, de-duplicated backlog of cross-area requests and track them to delivery
Produce reporting and dashboards that give Dealer Solution leaders and leadership a shared view of the product development process
Ensure accuracy of pipeline and KPI reporting
Ensure quality and timeliness of roadmap requirements delivered to Product
Drive reduction in duplicate/overlapping requests reaching Product
Drive and sustain adoption of shared reporting by solution leaders; cycle time from request to roadmap decision