Industrial Operations Administrative Analyst - Lakeland

Publix Super Markets•Lakeland, FL

7d•Onsite

About The Position

This role involves supporting the Senior Director of Industrial Operations, Industrial Engineering & Information Technology (IOIEIT). Key responsibilities include managing IT requests, executing daily office functions, providing clerical support, coordinating meetings and travel, handling correspondence, and analyzing data. The position also involves managing time and payroll administration, developing reporting tools, and administering the IOIEIT SharePoint site. Participation in project teams and driving improvement initiatives are also expected.

Requirements

High school diploma or its equivalent
Two years of combined experience in an administrative and analytical role
Basic knowledge of Microsoft Office programs such as Outlook, Word, Access and PowerPoint
Intermediate knowledge of Microsoft Excel
Ability to analyze data to determine trends and recommend standards
Ability to quickly learn new systems and processes
Knowledge of office etiquette, proper phone etiquette, filing and grammar rules
Excellent written and verbal communication skills
Ability to work independently and be a self-starter
Ability to edit and proofread documents
Excellent Interpersonal skills
Ability to be detail oriented
Ability to multi-task and demonstrate time management skills (plan, organize and follow through on tasks)
Ability to be exposed to and manage confidential information and sensitive matters
Willingness to work a variable schedule and work around the needs of the business
Excellent attendance and punctuality
High level of maturity
Ability to prioritize work, work under deadlines and handle a high volume of work accurately
Strong analytical and problem-solving skills
Ability and desire to learn and take on new tasks
Excellent customer service skills and demonstrated ability to effectively communicate with diverse groups of people
Ability to retain/absorb information readily
Good human relation skills (ability to work well with others and be a team member)
Show enthusiasm, initiative and pride in work and Commitment to Publix and our mission.

Nice To Haves

Associate’s degree or equivalent in a general office administration role
Four years of combined experience in an administrative and analytical role
Strong knowledge of Publix Information Technology policies and processes such as software licensing policies, security roles, segregation of duties and hardware/software request process as well as Industrial Operations IT approval processes
Intermediate knowledge of Microsoft Office programs such as Outlook, Word, Excel, Access and PowerPoint
Knowledge of Publix and Industrial Operations data sources
Knowledge of Publix corporate culture and structure
Knowledge of the Industrial Operations Manager’s Reference Library (MRL)
Knowledge of Publix corporate, Industrial Operations and IOBD&IT policies
Knowledge of Publix benefits programs
Knowledge of Publix effective business writing
Knowledge of the Publix Technology request system and related research tools
Experience using the following systems: KRONOS timekeeping system, Oasis timekeeping system, TPASS, PASSport, SharePoint, Service Now Request Center and PIMS

Responsibilities

Gathering and evaluating data for, submitting and monitoring Information Technology (IT) requests for Industrial Operations IE data access, hardware and software for Industrial Operations
Executing the day-to-day functions of the office of the Senior Director of Industrial Operations Industrial Engineering & Information Technology (IOIEIT)
Providing clerical support to the Director and Senior Managers
Scheduling and coordinating meetings, travel arrangements and special events
Answering phone calls, preparing correspondence, responding to emails, distributing mail and filing
Tracking, reporting and analyzing data routinely or at the request of staff members in IOIEIT
Managing the accurate and timely execution of time and payroll administration for associates in Industrial Engineering & Information Technology (IOIEIT)
Developing, creating and maintaining reporting, analyses, tracking tools, presentations and documents
SharePoint site design, development, ownership and administration for Industrial Engineering & Information Technology (IOIEIT)
Participating on project teams and driving improvement projects within the Senior Director’s office
Other duties as assigned