Industrial Engineer

Sunset•Livonia, MI

13d•Onsite

About The Position

Mastronardi Produce is seeking an Industrial Engineer – DC Performance & Reliability for its corporate location in Livonia, Michigan. This role drives distribution center performance across an assigned portfolio of sites by analyzing WMS and MES data, diagnosing root causes, and helping close performance gaps. It provides data-driven insights and corrective-action recommendations to Site General Managers and leadership teams, while leading distribution center and production-flow infrastructure design to improve productivity and overall DC KPIs and support company growth. The role partners closely with the Director of Insights & Business Metrics and the Supply Chain Engineering Project Manager. It works with site and corporate stakeholders to improve operating performance, standardize workflows, support system adoption, and plan network expansion. The Site GM retains ownership of training, workforce performance, and execution of corrective actions; the Industrial Engineer provides analysis, coaching recommendations, and follow-up to confirm that gaps close and remain closed. The position requires onsite work at assigned distribution centers and periodic travel to other network locations and prospective sites. Mastronardi Produce expects employees to demonstrate its PRIDE values: Passion, Respect, Innovation, Drive, and Excellence. Accommodation is available for employees with disabilities or documented medical needs through the company's accommodation processes.

Requirements

Bachelor's degree in Industrial Engineering, Operations Management, or a related field.
8–12 years of progressive experience in distribution center or manufacturing operations, including demonstrated experience in DC/production facility design, network planning, or site selection; experience limited to steady-state DC operations is not sufficient.
Demonstrated ability to influence senior site leaders, including General Managers, and cross-functional corporate leaders through data-driven analysis without direct line authority.
Demonstrated experience applying structured root cause analysis and corrective-action methodologies, such as 5-Why, fishbone/Ishikawa, DMAIC, A3, or equivalent.
Working knowledge of WMS/MES systems and process documentation.
Strong Excel proficiency and working familiarity with a BI/reporting tool such as Power BI, Tableau, or equivalent.
Strong coaching, facilitation, and communication skills, including advising site leadership on workforce-performance corrective direction without direct authority over the DC workforce.
Ability to work onsite at assigned DC portfolio sites and travel periodically to other network locations for network design and site-selection work.
Lean Six Sigma Green Belt or higher.
Experience with value stream mapping, time and motion studies, and line/labor balancing.

Nice To Haves

Master's degree in Industrial Engineering, Operations Research, or a related field.
Bilingual English and Spanish.
DC or plant start-up experience, including site analysis and selection, facility layout/design, and initial operations stand-up.
Experience in food, produce, consumer packaged goods, or another perishable/high-velocity distribution environment.
Exposure to Industry 4.0 or analytics-driven performance tools, such as real-time dashboards or IoT-enabled tracking.

Responsibilities

Lead recurring DC metrics compliance reviews with site leadership against network KPI targets, including labor productivity, throughput, order accuracy, on-time performance, and inventory accuracy.
Conduct structured root cause analysis of performance gaps, process breakdowns, and end-user process non-compliance using methods such as 5-Why, fishbone/Ishikawa, and DMAIC.
Serve as an analytical and coaching partner to Site General Managers on workforce performance, providing KPI-based diagnoses and corrective-action recommendations while the Site GM retains accountability for training and workforce performance.
Oversee performance across an assigned portfolio of distribution centers, typically one primary or larger DC paired with one smaller DC, with dedicated single-DC assignments for the largest sites as network growth requires.
Maintain hands-on onsite presence at assigned DCs, reinforcing the Site GM's performance-review cadence and floor-level monitoring, particularly where local capability for User Performance Management is developing.
Lead DC and production-flow infrastructure design and redesign with Operations Leadership, including facility layout, workflow, and capacity planning to support projected sales growth.
Lead or significantly contribute to new DC site analysis, selection, and start-up for network expansion.
Prepare briefings for cross-functional corporate HQ leadership, including Sales, Customer Service, and Finance, translating DC metrics and customer-service impact analysis into information for enterprise growth planning and decisions.
Translate KPI and root-cause findings into coaching recommendations for Site GM Corrective Action Plans; track progress and re-validate that performance gaps close and remain closed, with execution directed by the Site GM.
Map and analyze DC process flows using value stream mapping and time and motion studies to identify non-value-added activity, bottlenecks, and process or system deviations.
Standardize local site workflows against network SOPs and author or revise SOPs and work instructions when process breakdowns or compliance gaps are identified.
Partner with the Director of Insights & Business Metrics on KPI definitions, dashboard requirements, and site scorecards for the metrics-review cadence.
Partner with the Supply Chain Engineering Project Manager and IT design and implementation team when corrective actions intersect with WMS/MES rollout sequencing or system-adoption gaps.
Facilitate structured problem-solving sessions with site operations, maintenance, and quality teams to resolve cross-functional root causes.
Present root cause findings, corrective-action status, and site performance trends to DC and Supply Chain Engineering leadership.
Support compliance with new WMS/MES system rollouts, including sustained process adherence after go-live.
Travel to other network distribution centers and prospective new sites to support network design, site selection, and cross-portfolio metrics reviews.
Assist with DC site capital expenditure project reviews and documentation.
Work with the DC Site Maintenance team on productivity initiatives and maintenance projects.
Perform other duties as required to support Supply Chain Engineering functions.