Industrial Engineer - Contract Logistics

Forward Air Services•Dallas, TX

3d•Onsite

About The Position

The Industrial Engineer analyzes, designs, optimizes, and implements processes, workflows, facility layouts, and operating models to improve efficiency, productivity, quality, safety, and service performance across logistics and transportation operations. The role works closely with operations leaders to identify improvement opportunities and develop scalable solutions supporting business growth and operational excellence. It applies engineering principles, data analysis, and continuous improvement methodologies across warehousing, transportation, freight forwarding, terminal, and distribution environments, translating business needs into practical operational solutions that improve throughput, resource utilization, customer experience, and cost performance.

Requirements

Bachelor's degree in Industrial Engineering, Logistics Engineering, Supply Chain Management, Operations Engineering, Systems Engineering, or a related technical field.
At least 5 years of experience in industrial engineering, logistics engineering, supply chain optimization, transportation operations, freight forwarding, warehousing, distribution, terminal operations, or related operational environments.
Demonstrated experience conducting process analysis, workflow design, facility optimization, labor modeling, or continuous improvement initiatives.
Strong analytical, quantitative, and problem-solving skills, with the ability to translate complex operational challenges into practical business solutions.
Experience using data analysis, process mapping, operational modeling, and performance measurement tools to inform decision making.
Proficiency with Microsoft Excel and PowerPoint, as well as engineering, visualization, modeling, or design tools such as AutoCAD, Visio, Power BI, SQL, or similar platforms.
Strong communication, presentation, collaboration, and stakeholder management skills, with the ability to influence teams across functions and organizational levels.
Ability to manage multiple projects and priorities while working independently in a fast-paced operational environment.
Demonstrated discretion and confidentiality when handling and protecting sensitive information.
Proficiency with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.), and web conferencing tools such as Teams, Zoom, or Webex.
Comfort commuting to and working in a 100% on-site setting, with travel for related meetings and events.

Nice To Haves

Professional certifications such as Lean Six Sigma Green Belt or Black Belt, APICS CSCP, CLTD, PMP, or similar credentials are preferred but not required.

Responsibilities

Analyze operational processes, workflows, facility layouts, and resource utilization to identify productivity, service, quality, and cost improvement opportunities.
Design and optimize facility layouts, storage concepts, material flows, transportation processes, and operational workflows to maximize efficiency and capacity utilization.
Develop labor models, capacity plans, operational standards, and process recommendations to support business growth and changing customer requirements.
Conduct engineering analyses to identify bottlenecks, inefficiencies, and performance improvement opportunities across logistics and transportation operations.
Lead or support continuous improvement initiatives using Lean, Six Sigma, and other process improvement methodologies.
Partner with operations leadership to deliver measurable improvements in productivity, service levels, safety performance, quality, and cost management.
Evaluate, recommend, and support implementation of automation, technology, equipment, and systems solutions that enhance operational effectiveness.
Support network optimization, process standardization, and operational design initiatives across multiple sites, functions, or business units.
Develop and maintain operational metrics, performance dashboards, engineering models, and business analyses to support data-driven decision making.
Collaborate with operations, finance, IT, customer solutions, and engineering teams to design and implement effective operational solutions.
Support implementation of new processes, technologies, facilities, customer onboarding activities, and operational start-up initiatives.
Assist in developing standard operating procedures, process documentation, training materials, and operational best practices.
Serve as a technical liaison with vendors, consultants, equipment providers, and other external partners as required.
Participate in project planning, implementation, and change management activities to support successful execution of operational initiatives.
Perform other duties as assigned to meet evolving business needs.