Industrial Door Technician
About The Position
Vortex Doors is seeking Service Technicians to install, repair, and maintain commercial and industrial doors and related hardware. Applicants with door industry experience and entry-level applicants without experience are considered. The role requires mechanical aptitude, attention to detail, problem-solving skills, and a commitment to quality workmanship and customer service. Technicians install and repair doors, diagnose and resolve mechanical or electrical issues, configure door hardware and access control systems, and ensure work complies with applicable safety and building standards. They also document service visits, explain repair processes and solutions to customers, and perform quality checks. Training is provided in commercial and retail door openings, hardware and storefront glazing, manual doors and dock equipment, and hollow metal doors, frames, and hardware. The position is full-time, with shifts available during Vortex business hours, Monday through Friday, from 7:00 AM to 5:30 PM. Overtime and on-call hours may be required.
Requirements
- High school diploma or equivalent.
- Ability to use hand and power tools effectively.
- Excellent problem-solving and troubleshooting skills.
- Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
- Good communication and customer service skills.
- Attention to detail and commitment to quality workmanship.
- Knowledge of safety regulations and adherence to safety protocols.
- Valid driver's license with a clean driving record.
- Ability to lift up to 50 pounds.
- Physical ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
Nice To Haves
- Two or more years of experience in the commercial door service industry.
- Knowledge of various door types, brands, and hardware.
Responsibilities
- Install and repair a variety of commercial doors using appropriate tools and equipment.
- Diagnose and perform routine repairs on door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, and access control systems.
- Ensure installed doors comply with safety and building code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical issues with doors efficiently; communicate cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
Benefits
- Comprehensive health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Paid time off (PTO).
- Company-provided uniforms.
- Annual boot allowance.
- Industry-best training and ongoing training.
- Positive work environment.
- Recognitions and rewards.
- Strong safety culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
